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LOCKED DOOR (but it's not!) GE JKP85

I hit the CLEAR/OFF button after initiating self-clean, while the door was locking. Now I'm getting a LOCKED DOOR message and cannot do anything. The door is NOT locked. I've hit the CLEAR/OFF button one hundred times, no change. I've cycled it through five or six clean cycles, no change. I've disconnected power several times, no change. Please help.

Posted by Robert Kennedy on

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  • 878 Answers

Bob, sounds like the door lock cam is making the door lock switch. Either the switch actuator stuck in or the cam failed to home. The cam has 2 funtions, one is to position the lock hook in the door and the other is to tell the board whether the door is locked or unlocked. On a single or upper oven the assy. is behind the control panel. For lower ovens the assy. is behind the trim between the two ovens....Catriver..post back.

Posted on Apr 07, 2007

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Related Questions:

1helpful
1answer

I was able to clear the locked door message, and get over working following steps above, but cannot get the lock mechanism to release, and therefore cannot close the door
Check out these steps at the following link... http://www.geappliances.com/search/fast/infobase/10004586.htm

Range - "LOC DOOR" flashes in the display

If "LOC DOOR" is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

 Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.

Range - "LOC DOOR" flashes in the display

If "LOC DOOR" is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

 Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.
Read full answer
Nov 24, 2010 • GE Profile JTP18 Electric Single Oven
0helpful
1answer

We used the self cleaning option and now we cannot get the oven door open. The lever is stuck in lock mode. Can you give suggestion?
Hello,

IF you can locate the model number tag (bottom left of door opening) you can look up the manual at www.geappliances.com

The only button on your stove that should make the door lock would be the clean button (self clean model) if that is pressed simply hit the clear/off or cancel key and wait for the door to unlock.

IF the self clean option ran for an hour or so, you will have to wait for the oven to cool down before the lock can unlock (safety feature)

Thank you and thanks for using fixya
Read full answer
Sep 29, 2010 • Jenn-Air JGW8130A Electric Single Oven
3helpful
1answer

How do we unlock the oven door! Accidentally pushed a button in front. We have no manual or SS#. Oven was in house when we bought it. We unplugged it to turn off and was able to open the door. Please...
IF you can locate the model number tag (bottom left of door opening) you can look up the manual at www.geappliances.com
The only button on your stove that should make the door lock would be the clean button (self clean model) if that is pressed simply hit the clear/off or cancel key and wait for the door to unlock. IF the self clean option ran for an hour or so, you will have to wait for the oven to cool down before the lock can un-lock (safety feature).
Good luck with this!!
Read full answer
Aug 18, 2010 • GE Profile JTP18 Electric Single Oven
0helpful
1answer

After self-clean cycle oven door won't unlock
your lach might have given out on self clean. change it
Read full answer
Feb 12, 2010 • GE Profile JTP18 Electric Single Oven
1helpful
1answer

Frigidaire Gallery Series Oven Locked
Not familiar with this particular stove, but it sounds like you activated a child protection lock. To turn these on and off, you have to hit that lock icon and hold it for 4-8 seconds for anything to happen. This is so that the kids won't have sense enough to unlock it, assuming that you locked it to keep them out!

Also, frequently they work  in stages. Hitting it one time (for 4-8 seconds) will lock the panel, hitting it another time will unlock it, hitting it a third time might lock the door, and so on. So RTFM, or just keeping hitting it multiple times for 4-8 seconds each, and see what does what. But the manual should tell you everything you need to know. You can go to the GE website, or to managemyhome.com, which is maintained by Sears, and you should be able to find a PDF copy of the manual if you don't have the manual that came with it.
Read full answer
Feb 03, 2009 • Frigidaire 30" Self-Cleaning Freestanding...
5helpful
3answers

Oven door remains locked after completion of self clean cycle
My oven door stays locked , when I press the clear button I get F1?
I hold the clear button for a few seconds and still nothing.

Please,
Thank You
Read full answer
Sep 06, 2008 • Frigidaire 30" Self-Cleaning Freestanding...
0helpful
1answer

"Door Locked" keeps flashing
Was able to get the lock to go in on the door and then turned off the power which reset the system.
Read full answer
Mar 31, 2008 • GE Profile JTP56 Electric Double Oven
0helpful
1answer

Oven door won't unlock
try hitting self clean again give it a few seconds for the eoc to think the door is locking then hit stop/clear or cancel let me know if this helps if not i can call ge tech after holidays
Read full answer
Dec 28, 2007 • GE JKP15 Electric Single Oven
48helpful
11answers

Our GE Profile JTP18 keeps flashing "door lock" since we ran a self clean
most of the time a simple fix.... http://www.geappliances.com/search/fast/infobase/10004586.htm
you have to trick the door lock mech into cycling through the cleaning process (takes about 20 seconds)
Print Range - “LOCKED DOOR” flashes in the display

If “LOCKED DOOR” is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

 Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.
If the above does not correct the situation, a service technician will need to check your cooking product. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
Read full answer
Sep 14, 2007 • GE Profile JTP18 Electric Single Oven
0helpful
1answer

UNABLE TO USE MY BOTTOM OVEN DUE TO LOCKED DOOR INDICATOR
You have a bad clean microswitch in the back of the oven
Read full answer
Feb 18, 2007 • GE Profile JT955SFSS Electric Double Oven
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I was able to clear the locked door message, and get over working following steps above, but cannot get the lock mechanism to release, and therefore cannot close the door

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