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LOCKED DOOR (but it's not!) GE JKP85

I hit the CLEAR/OFF button after initiating self-clean, while the door was locking. Now I'm getting a LOCKED DOOR message and cannot do anything. The door is NOT locked. I've hit the CLEAR/OFF button one hundred times, no change. I've cycled it through five or six clean cycles, no change. I've disconnected power several times, no change. Please help.

Posted by Robert Kennedy on

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  • 878 Answers

Bob, sounds like the door lock cam is making the door lock switch. Either the switch actuator stuck in or the cam failed to home. The cam has 2 funtions, one is to position the lock hook in the door and the other is to tell the board whether the door is locked or unlocked. On a single or upper oven the assy. is behind the control panel. For lower ovens the assy. is behind the trim between the two ovens....Catriver..post back.

Posted on Apr 07, 2007

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Brandt FP464 Oven Door Locked

On most of these ovens, you can either unplug the unit or flip the breaker from the main and keep it off for ten minutes, then either plugs it back in or turn it back on, and then hit and hold the start/cancel button on the control board for twenty seconds. Yu should hear a beep and then you should see the display light up and ask for you to set the time. If it does this, then the reset has worked. If so, put the oven into a self clean cycle and hit start, listen for the machine to come on, and about a minute later cancel the cycle and see if the door unlocks. If that doesn't work, you may have a bad door lock assembly and you will be forced to manually unlock the door.

To manually unlock the door, stick a screwdriver or heavy wire coat hanger in between the door oven and the door lock and see if you can disengage the door lock. If you manage to get the door open, leave the door open and put the oven into another self clean cycle. If after hitting the start button to activate the self clean cycle, you notice the door lock either not moving or getting stuck closed again you will need a new door lock assembly. If after hitting the start button, the door lock seems to be working fine, the door lock had probably shorted out during the cleaning cycle and looks to be okay now.
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I was able to clear the locked door message, and get over working following steps above, but cannot get the lock mechanism to release, and therefore cannot close the door

Check out these steps at the following link... http://www.geappliances.com/search/fast/infobase/10004586.htm

Range - "LOC DOOR" flashes in the display

If "LOC DOOR" is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.

Range - "LOC DOOR" flashes in the display

If "LOC DOOR" is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.
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How do we unlock the oven door! Accidentally pushed a button in front. We have no manual or SS#. Oven was in house when we bought it. We unplugged it to turn off and was able to open the door. Please...

IF you can locate the model number tag (bottom left of door opening) you can look up the manual at www.geappliances.com
The only button on your stove that should make the door lock would be the clean button (self clean model) if that is pressed simply hit the clear/off or cancel key and wait for the door to unlock. IF the self clean option ran for an hour or so, you will have to wait for the oven to cool down before the lock can un-lock (safety feature).
Good luck with this!!
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your lach might have given out on self clean. change it
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Not familiar with this particular stove, but it sounds like you activated a child protection lock. To turn these on and off, you have to hit that lock icon and hold it for 4-8 seconds for anything to happen. This is so that the kids won't have sense enough to unlock it, assuming that you locked it to keep them out!

Also, frequently they work  in stages. Hitting it one time (for 4-8 seconds) will lock the panel, hitting it another time will unlock it, hitting it a third time might lock the door, and so on. So RTFM, or just keeping hitting it multiple times for 4-8 seconds each, and see what does what. But the manual should tell you everything you need to know. You can go to the GE website, or to managemyhome.com, which is maintained by Sears, and you should be able to find a PDF copy of the manual if you don't have the manual that came with it.
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Our GE Profile JTP18 keeps flashing "door lock" since we ran a self clean

most of the time a simple fix.... http://www.geappliances.com/search/fast/infobase/10004586.htm
you have to trick the door lock mech into cycling through the cleaning process (takes about 20 seconds)
Print Range - “LOCKED DOOR” flashes in the display

If “LOCKED DOOR” is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.
If the above does not correct the situation, a service technician will need to check your cooking product. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
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