Question about Directv HR10-250 DTV Receiver

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Problems with subtly changing colors

For some time, I have had an intermittent signal problem with my HD and low-def channels. When there is an area of subtle color change on the screen, I get odd colors and color gradations. For example, when I watch hockey, teh white ice surface has yellow blotches on it, though white uniforms look ine. When I have a display with subtle shade changes like the directy blue or green intro screen, the color difference is greatly exaggerated on the TV screen. This only happens with my HD input; my DVDs look fantastic, so I don't think it's the TV. I have checked conections and the pointing of the dish and they all seem to be okay.

Posted by Carl Ford on

  • BRUDM Nov 17, 2007

    I have the HR10-250 and the colors often fade and change. For example blue will change to a very unattractive dull green. I have to reset the box sometimes several tines before the true colors return. This happens several times a day everyday and it is really a pain. If anyone has a solution for this issue, please advise.

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  • 38 Answers

What connection are you using, HDMI or component?

Also, on what source is the problem happening, through sat or through off air antenna?

If you're on HDMI I'd try component. Then, playback the affected video and see if it's reproduced w/ component.

If it's on ota only, you may have a loose tuner cable inside. It's easy to fix, you need a torx t-10 screwdriver. Unplug the unit, take the 5 torx screws off of the back cover, and on the right side you'll see 2 cables running from tuners in the front to a splitter that connects to the tuner for ota on the back right. Just make sure the connections are tight with your hands only, don't over tighten them. Also, make sure you don't touch the power supply when you have the unit open!

Posted on Nov 28, 2007

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