HP PSC 1315 All-In-One InkJet Printer Logo

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Joseph Meahl Posted on Apr 05, 2007
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HP Director I am unable to access the HP Director function for my printer. What do I need to do??

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  • Posted on Apr 05, 2007
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First thing you should do is uninstall the HP director software you have if it is installed and doesnt work. Uninstalling will depend on your operating system - post again with details and we can talk you through it if you are unsure how. Next you need to go to this link; http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=374568&lc=en&cc=us&dlc=en&submit.y=4&submit.x=9&lang=en&cc=us Select your operating system version and download the software. Install it, follow the on-screen instructions and you should be able to access it. Any problems doing this, please ask again, Hope this helps :)

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You might try this. Lay the paper you want to scan on the glass and press the physical buttom labeled scan. Wait for a min but on mine director will pop up on your computer screen. Its not a fix, but it'll let you scan what you need.
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Cannoy access HP Director. Error message: -

Uninstall the HP software:
Start
Control Panel
Add/Remove Programs
Select HP
Remove

Restart.

Re-install the software.
Access HP Director.
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Click this link for support if you use Windows XP: http://bit.ly/9UumP5

Click this link for support if you use Vista: http://bit.ly/9GIV5I
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HP Director software

First UNINSTALL all printers from your add remove utility. Then re-boot your computer and then install using the software disk that came with your printer.
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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&cc=us&dlc=en&product=79477&os=228&lang=en


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Hi Seaner, I would suggest removing HP Director from the computer using Add/Remove programs in the control panel and then reinstalling. If that doesn't work let us know what operating system you are using, any error messages, problems, or changes that lead up to this situation. Also don't forget to rate this posting when done.
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