Question about HP DeskJet 697c InkJet Printer

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Printer error messages

Hewlett Packard Deskjet 697C printer. Error messages of "printer is not ready" or "must load paper". This started after replacing ink cartridges. Tried disconnecting, turning computer off, back on, & reconnecting cable. Help! I need to do resumes!

Posted by Jerri Griffee on

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* use the replace cartridge maintenance of your printer. try to remove again and re-insert the cartridge, make sure you properly follow the procedures and the cartridge is place on right. * look for jam paper also inside the printer. push the feed button. * if your using Windows XP, go to your Control Panel, then Printer and Faxes, and look for your printer device name. right-click on it and check Set as Default Printer if is not. and right-lick again look and click for Use Printer Online if you see one. uncheck also if you see Paused Printing checked. You can also tweak the Printing Preferences... menu. I'll gladly help in any way I can

Posted on Apr 05, 2007

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