I am having similar problems with "Unable to format" posted by Fearcy on Jan 22, 2007. On the FY500, when turned on it is showing that there is 495MB free space and 0.00 used. However, on the computer and when the USB is attached, the drive is showing that there are 0 bytes used and o bytes free. Other times, it might show 495MB used and 0 free even though there are NO files added!!! Upon trying to format the device, I am prompted with a message that says "Windows was unable to complete the format". I have not been able to load anything to the device.
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Format error message is shown when an unformatted Memory Stick Duo is inserted or when the internal memory is experiencing some problems.The only solution is to format your internal memory or memory card.Please note that formatting the internal memory or memory card irrevocably erases all data, including even protected images.
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format it with a PC that has a fully updated antivirus this some times is a problem when a virus source code is not allowing the system to access the important part of the card for formating!
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1. Go into the camera menu and find "reset"...follow the on-screen instructions.
2. With no card in the camera, format the internal memory.
3.Don't wait for a message...format the card in the camera (never in the computer).
if you want to format the phone turn off your phone press and hold the keys (( 3, * , and the answer key (( grean key )) and wail your holding them turn on the mobile you must keep pressing the 3 keys and when the phone is on dont remove your hand from the on botton so you have to keep your fingers on 4 keys and the phone will be formated