Paper Feed When the paper starts to feed, it is pulled only on the side with the roller and then stops. It will not feed on both sides or all the way into the printer. The printer, however, continues to print on nothing, getting ink all over the inside base of the printer. As far as I can tell there is nothing stuck or obstructing the feeder to cause this problem. It worked long enough to print 5 documents and is brand new. Please help.

1. remove all the cartridges.
2. remove the waste toner bottle.
3. rear cover
4. left cover
5. paper feed clutch
6. close the top cover and front door.
7. pull out the tray.
8. stand machine with the rear side facing the table.
9. slide the paper feed shaft to the left side.
10. remove the paper feed roller.

Solution: Cleaning The Paper Feed Rollers (Windows) iP1600

Clean The Paper Feed Rollers (Windows) Instructions how to clean the paper feed rollers. If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:

1. Open the printer properties.
   
   
2. Click the 'Maintenance' tab and click 'Roller Cleaning'.
   
   
   
   
3. Remove all sheets of paper from the auto sheet feeder.
   
   
4. Confirm the following message, and click 'OK'.
   
   
   
   Note: Clicking 'OK' will activate the paper feed rollers 30 times. Thisactivation will take about 90 seconds. Do not perform other operationsuntil this operation has finished.
   
   
5. Confirm the following message, and click 'OK'.
   
   
   
   
6. After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.
   
   
   
   
7. Confirm the following message, and click 'OK'.
   
   
   
   Note: The following message is displayed when the paper is fed and ejected.
   
   
   
   
8. Click 'OK'.

Roller Cleaning is completed.
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When the paper does not feed straight, dirty or sticky rollers can cause it to jamb or crinkle, also failure to remove all traces of paper from a previous paper jamb will cause further paper jambs.
Check for tiny pieces of at the edges of the rollers, and remove these pieces of paper. The rollers may be dirty or sticky and causes the paper to not feed straight.
Try cleaning the rollers with methylated spirits.

The roller maybe sticky and cause the paper not to feed evenly. Clean the rollers with methylated spirits.

Has the copier ever been cleaned, professsionally? If not, you may need a feed roller.

Unplug the copier. Prepare a dry cloth dampened with WD 40. Take out the paper tray.

Pull down the door on the right side of the copier. You will see a single, fat, gray or black rubber roller. Take the WD 40 cloth and wipe down the roller, turning it in the direction that the paper comes out the machine. Close door and install the paper tray. Let the copier stand for ten minutes.

Plug copier in and try a copy. If it feeds the paper, you need a new feed roller. If it doesn't then remove the paper tray and shoul there be skid marks on the paper then for sure you need a feed roller. If the paper continues to feed hooray, but when it stops feeding you definitely need a feed roller.

This requires a service call unless you have some experience with copiers. Likely this puppy needs a thorough cleaning.

Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

If you do not have a manual it can be downloaded from here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


Issue: More than one sheet of paper feeds while printing


Solution: Clean the paper feed rollers using the MX300 operator panel

Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

2. Clean the paper feed roller.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the or button to select ROLLER CLEANING, then press the OK button.

The paper feed roller will rotate as it is cleaned.

3. Repeat step 2 twice.

4. Open the Paper Output Tray.

(1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left.

6. Repeat step 2 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

1. Try cleaning the paper feed rollers

Instructions how to clean the paper feed rollers.
If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:

1. Open the Printers folder.
   
   - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.
   
   - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'
   
   - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'
   
   - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.
3. Click the 'Maintenance' tab and click 'Roller Cleaning'.
   
   Remove all sheets of paper from the rear tray, then click 'OK'.
4. Confirm the message, and click 'OK'.
   Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
5. Confirm the message, and click 'OK'.
   
   After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.
   
   
   
6. Confirm the message, and click 'OK'.
   
   Note: “Feed roller cleaning is completed” message is displayed when the paper is fed and ejected.
   
   Click 'OK'.

Roller Cleaning is completed.

the reason the paper is going in sideways is because one feed roller has more pressure than the other

try cleaning the rollers with alcohol and cotton cloth

If that does not work remove the paper tray t

take your fingers and see if the feed rollers turn freely or turn in only one direction( some rollers are half moon and only turn a half turn)

Just try to make sure that the roller that is not working is in the same position and turns the same as the one that does feed properly

You need new feed components. Feed rollers and retard rollers or pads that stop multisheet feeds.

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.