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Andrea Posted on Aug 25, 2012
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When I turn it on, it says the Error thing, and the camera lens won't push open. But sometimes when It opens, it won't close. And when It's trying to open, its like shaking and forcing its

Well, before it happened, It was working fine, and functioning well, I was able to take pictures and videos and such. After that, I placed the camera in my backpack, so I could be sure I won't lose it when I'm watching a movie at the Cinema. After watching the movie, we were hungry and ate at a restaurant, then I reached out on my backpack to get the camera. When I turned it on, it said: LENS ERROR, WILL SHUT DOWN AUTOMATICALLY, RESTART CAMERA.Then I allowed it to close or restart as it said it would do, then the worst errors happened, the sound, shaking and stuff. So.. before spending a lot of money to hire someone to fix it.. I just wanna have an idea if I can solve this and such. Thanks...

1 Answer

kakima

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  • Cameras Master 102,366 Answers
  • Posted on Aug 25, 2012
kakima
Cameras Master
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5 Related Answers

Anonymous

  • 326 Answers
  • Posted on Dec 25, 2006

SOURCE: lens is stuck

Hello Gruntny, in order to repair this Camera you will have to replace the OPTICS UNIT (ED13A). Please contact your nearest Sony Service. Best regards, Arpad

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t00nz

CameraR

  • 4738 Answers
  • Posted on Apr 18, 2009

SOURCE: "Lens Error, Restart Camera" Lens stuck open, completely disfunctional! /sadface :(

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

ginko

Ginko

  • 19396 Answers
  • Posted on Jul 05, 2009

SOURCE: Lens error, restart camera

Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

t00nz

CameraR

  • 4738 Answers
  • Posted on Jul 24, 2009

SOURCE: lens won't open, & it says lens error, restart camera.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try

kakima

  • 102366 Answers
  • Posted on Feb 22, 2010

SOURCE: Camera turns on BUT then get "lens error restart camera" msg

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Lens covers are delicate things. A bit of dust or dirt inside and the the springs can't do their job. When cleaning doesn't work, to repair this I remove the lens cover and shorten the springs by cutting off a bit and then reattaching them. A small bit of mollyd to lubricate helps too. never use oil or silicone.
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Here are some troubleshooting steps for a lens error. And here's a video summary of those steps:
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Sound like a stuck lens problem; check here about fixing-lens-error-on-digital-camera.

Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa, have a nice day.
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The gear linkage in the lens is seized or is out of alignment, this is a job for a camera specialist, I recommend estimate first.
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M753 LENS ERROR. 101, 1,0,0

Copy and paste this website into your browser for solutions:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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I have a problem with my Panasonic Lumix DMC-LZ1. It started while photographing indoors, no water, no wind, no dust... Every time I turn it on, the lens opens and I can get into menu, I can change...

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Jul 08, 2011 • Cameras
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The lens cover will not open and close all the way.

to open them completely simply push them with your finger. try doing so also when closing them. i have the same issue sometimes.
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Camera lens stuck

Look at some of my posts today.
This may be that the lens is off track and may be able to be pushed back by a little force as you start the camera....see my other posts on this problem.

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