Question about SanDisk Sansa m240 MP3 Player

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It's frozen i tried everything but it wont work all it does is at the start says sansa and m240 and 1.0gb and at the to it says v4.0.44a i was playing music then i paused it for a minute and when i looked back down it off when i turned it back on it stayed at the sansa

Posted by Alex Maxim on

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4 Answers

Anonymous

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POST THE PHONE NUMBER

Posted on Aug 15, 2007

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Anonymous

I tried soltion #2 on Sandisk 240 and it worked. Pleased

Posted on Apr 18, 2007

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Anonymous

I had the same problem. Telephone support had me remove the battery and hold down the power button for 30 seconds or so to discharge any static. This did not solve the problem, and Sandisk replaced the unit.

Posted on Apr 17, 2007

Anonymous

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I had the same problem and they told me it was a firmware problem on models received around xmas.

Posted on Apr 08, 2007

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My sansa fuze has frozen, and wont turn off, or go
Hold the the on/off button up for about 10-20 seconds and it should turn off. then you can just turn it on again. I fit doesn't work, then just wait for the battery to die and charge it back up.

May 14, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa fuze has frozen, and wont turn off, or go to any of my music, and wont play anything. how do i fix it?
Try to take battery out and put it back in again that would shut the hole thing down and restart it.sounds like you have a corrupt file on your player

Mar 24, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Stuck on "pause" mode. Wont play music.
Check out this tip posted here.
Sansa Mp3 player frozen? How to reset and...

Feb 13, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa e250 gets frozen
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa clip 1g frozen wont reset do i need update, thats what caused this mess
did you try pushing the power button up and holding it there for about 10 seconds?

Oct 25, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Music mode screen is frozen after listening to FM radio
press the middle button and the power button for q0 seconds

Oct 11, 2008 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e250 computer problems
Try using Windows Media Player instead, and see if you get the same result. If it loads in Windows Media Player, then the problem is with WinAmp and not your Mp3 player. When you say it loads half-way, do you mean it loads half the songs and then shuts off? Is the Sansa running on low battery? WinAmp has some kind of update released in the past week - did you download the update, and then experience the problem? It's probably not this, because other users have had the same problem that you are reporting since at least Christmas 2007.

The following is an advice from another Sansa user, so I haven't been able to verify it myself:
"I have to have WinAmp open and a song playing then connect my player and then it will work fine. If I just connect my player then start WinAmp it crashes"

If all of the above fails, reformat your player and start over from scratch. Let me know how everything works out - this is an issue that not even the Sansa website seems to have an answer for.

-Tha Mp3 Doctor

Jun 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I AM A NEW USR SO SOMEHOW I DL SOME BAD SONGS,, AD DELETED MOST. NOW ITS FROZEN AND WONT EVEN CUT OFF. ITS A SANSA SANDISK 270. HELP PLEASE.
Disable the auto-sync option on Windows Media Player and Rhapsody, or it will try to load more songs into your player than you have room for.

To start from scratch:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 06, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa connect
the last thing you would do is to delete all everything. BUT it will work: Try doing a "Factory Reset" in your Sansa Connect player -or- you can try doing a "Sansa Recovery Tool" at: http://www.sandisk.com/Retail/Default.aspx?CatID=1532, go to it for more info.......

Apr 18, 2008 | SanDisk Sansa Connect MP3 Player

2 Answers

Frozen
Mine froze in play position, but no sound.


Here's what worked for me. Mine is the Sansa M250

1)Plugged the player into the PC and removed all the MP3s

2)Downloaded update program from Sansa link below

http://www.sandisk.com/Retail/Default.aspx?CatID=1376

3) Install the program

4) Plug the Sansa into your PC.

5) Program automatically starts and allows you to check for software update. Do so and let the program update your player.

Fixed my freeze problem. Player working perfectly now.
Hope this helps.

Dec 05, 2007 | SanDisk Sansa m250 MP3 Player

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Sansa m240 MP3 Player

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May 03, 2014 | SanDisk Sansa m240 MP3 Player

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can't see files to delete them i have some audio MP3 files on my sansa m240. when I connect it to my computer to delete the files they don't show up. NOt even all of my music shows up but that's a different problem. Anyway, I've deleted audio before and I think I have to put it into a different mode but I can't remember how. Instead of MSC it has to be something else I think. I don't know, help. There are only a few files but I don't want to have to re-format my whole scandisk to get these off and they are taking up space.

May 23, 2017 | SanDisk Sansa m240 MP3 Player

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