This damn fax machine is driving me crazy. The LCD screen on he fax is stating contantly to check paper size. We are using standard A4 white paper, and opening the drawer prints one page then opening and closing the drawer pints the same page.
The fax is a stand alone fax, it has no otherr funtion other than sending and receieving faxes.
I have been able to delete the retained faxes in the memory to clear this down. To at least to get to the next fax.
Has anyone else had this problem or have a solution.
If the paper size setting in the menu does correspond with the paper size in the cassette, then you have a worn out idler unit - the idler unit feeds the paper from the primary pickup till the fuser. When its worn, the paper passes too slowly, causing the fax to assume that you have longer paper than selected. The part costs about 7 dollars, but replacing it takes a lot of skill - good luck
In North America we use letter and in Europe and Asia they use A4. Look into the manual and look for paper size setting and make sure the papersize is selected correctly. For instance the paper size should be LTR in America. Not too familiar with this model but in Canon models it is usually under data registration and then go to common settings/ paper size.
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Re: Constant messages "Check Paper Size"
Try this first..... Some faxes can be configured for different paper sizes for timing of the preinting process. This would be either tabs on the back of the paper drawer of a soft setting found in the owners manual.
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your paper error message means you probably received a document that wasn't the size of paper in the paper tray ,try legal sized paper,to dump the job stuck in your faxes memory ,this
problem happens a lot, theres reall nothing wrong with the fax/printer
•When copying or printing received faxes, check the following:
1. Paper loaded in the machine
2. The paper size specified in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.
•When printing from a computer, check the following:
1. The paper size specified on the printer driver screen
2. Paper loaded in the machine
3. The paper size set in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.
Ok,the problem normaly with this model is in the feeding of the paper.For some or other reason the paper is moving to slow threw the machine and then the machine detect it as a longer size paper.
Clean the rollers that pick the paper up and clean also the sepatation rubbers under neath the paper pick up rollers.This rubbers is called the separation pads.
To clean this rollers,remove the cartridge and you will see the feed roller at the back.
I think what happened with the move the machine might collected dust and now the rollers are slipping.
Sounds like you have the paper size in the tray set incorrectly. For example, it may be set to legal, but you have letter size in the tray. This would cause that message to display. Check your setup options for the paper setting.
If you see this message on the front panel of the HP PSC 2210 when you are receiving a fax, check that the paper size is set to match the paper size in the paper tray. (You cannot receive a fax on 4 x 6 paper or on an envelope.)
Checking the paper size setting
Press Setup .
Press the right arrow until you see 3: Basic Fax Setup .
Press Enter .
Press the right arrow until you see 4: Paper Size .
Press Enter .
Press the right arrow until you see the paper size that matches the size of the paper in the paper tray.
The problem is that you have a fax saved in memory that is the wrong size for the paper you have in the drawer. Probably it is a legal size, whereas you have letter size in the drawer.Just place some legal size paper in the by-pass tray to print.