Question about Lexmark X6150 All-In-One InkJet Printer

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Lexmark printer x6150

I am receiving a cartridge error 50C and my user guide is not immediately handy. What must I do to fix this?

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  • Anonymous Jul 09, 2008

    I refilled both the color and black cartridges. Alingment page was fine. Went to troubleshooting and printed the clean nozzels page fine. Tried to clean again and have been getting 50C error message ever since. Have removed and clean cartridges multiple times. Have cleaned inside cartridge carriers. Still get 50C error message. Any suggestions?

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5 Answers

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I had the same problem and used Solution #3 (above) from a "Guest". Since I was only immediately concerned with printing in black, I took out the color cartridge and the printer is now working fine!

Posted on Dec 23, 2008

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Remove the colour cartridge if you want to print only black

Posted on Jun 24, 2008

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Raestlin Solace
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All youll need to do is when you insert your new or used cartridges youll need to go through a *auto alignment* this is what i did....
i turned off the printer
opened up the printer
turned i back on
took out both cartridged
cleaned them off and the inside of the printer as well
closed printer then looked at the prompt on the top of the printer
said to hit select
printed out a auto align page then everything worked.....

hope this helps guys
worked for me

Posted on Jan 15, 2009

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Ahahh!! Remove black cartridge and print with colour cartridge :) worked for me

Posted on Jul 01, 2008

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  • 432 Answers

C50 is cartridge error. But it can also be the cartridge cradle (holder) electronics. Try new cartridges first.

Posted on Jun 29, 2007

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1 Answer

Installed refilled ink catriges,both black and color used for a few days all was well then, it reads Catridge Error -Error: 50C Go to users guide. what do I do Now cannot find users guide. plzzz help.
Though Lexmark does not recommend using refilled inks. You may refer to this article from the Lexmark website on Cartridge Error 50C and Other Errors on the Lexmark X5100/X6100 Series LCD Screen. If this does not help, try to insert a genuine Lexmark cartridge to determine if your other cartridge is faulty. Thanks.

Feb 24, 2011 | Lexmark X6150 All-In-One InkJet Printer

2 Answers

6170 I HAVE A ERROR MESSAGE STATEING 50C CONSULT USER GUIDE AND I DO NOT HAVE A USER GUIDE
Hi. The error tells you that your print cartridge has shorted. Here's a link to the Lexmark website to give some instructions on how to remedy the problem. Just click on this link: http://bit.ly/aSWvpk . Good luck!

Mar 23, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Cartridge Error 50C consult user guide. I
Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Nov 10, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Can't find "cartridge error 50C" in my Dell owner's manual
Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Cartridge Error
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Aug 13, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Lexmark 6100 cartridge error 50c
Are you using a factory "New" Lexmark cartridge?


Lexmark does not support the use of refilled cartridges or third party cartridges in their products.


Lexmark considers this to be Product Tampering and will void the printer' warranty.

Don

May 11, 2009 | Lexmark X6100 Flatbed Scanner

1 Answer

I am receiving cartridge error - 50C. I have
Hi there Error 50c
This happens a lot in dell printers.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 31, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Error 50c
One of the cartridges is shorting. I removed the colour cartridge and no error came on. I overrode the cartridge missing and the printer works well. All I have to do is replace the colour cartridge or override everytime it is switched on. So simple, so why not in the user guide?

Mar 25, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Cartridge Error, Error 50C
Hi there Error 50c

Dell gets this lots so have a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 02, 2009 | Dell A940 All-In-One InkJet Printer

3 Answers

My Lexmark is X6100 Series - Cartridge Error 50C consult user guide
Cartridge Error 50C
Your print cartridge has shorted.

1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)

Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)


Cartridge Error
Complete the following instructions:

1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.

Jan 14, 2008 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Cartridge error error 50C consult user guide
Hello, error 50c is a cartridge issue. Try taking out, cleaning heads, returning and reprint. Cheers lilacgerry xxx

Dec 02, 2007 | Lexmark X6170 All-In-One InkJet Printer

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Installed refilled ink catriges,both black and color used for a few days all was well then, it reads Catridge Error -Error: 50C Go to users guide. what do I do Now cannot find users guide. plzzz help.

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