Acer Aspire 7720 Notebook Logo
Posted on Aug 23, 2012
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My lap top keeps shutting off

My lap top keeps shutting down in the middle of what im working on. i have order a new battery for it thinking that was the problem . But even when i have it pluged in it shuts off on me. how do i reset it back to factory settings

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  • Acer Master 32,281 Answers
  • Posted on Aug 24, 2012
Anonymous
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Joined: Jun 29, 2007
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Overheating When the CPU overheats then it will shut down (i.e. thermal overload) and won't boot up again until it has cooled down. If this is the problem is not fixed then the CPU will eventually fail.
A faulty fan causes the problem or the fan and heat sink assembly are clogged with dust.
Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged with dust the remove the dust and make sure the vents are clear and dust free. Use a small brush and can of compressed air to do this.

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SOURCE: My Acer aspire 3690 shuts down

Does it feel like it's overheating?

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SOURCE: acer reinstall issue

Run the same procedure again and choose factory settings. It wd do so , unless the recovery partition got corrupted.

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SOURCE: Acer Aspire 5002 Laptop will not stay on

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SOURCE: my acer extensa 5420-5687 just

open the laptop and clean fan and heatsink... thats it

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  • Posted on Aug 01, 2012

SOURCE: im trying to reset my acer to factory settings and

u can go on u tube there is an instruction video i did it on my acer and firt time did not work and second time it did go to u tube put how to reset factory settings on my acer and what model it is

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Greetings and thanks for the question, there are various reasons why this happens. Without having your computer here to see what is going on is anybody s guess on how to repair it. If I may offer some suggestions. Since I also do not know what operating system you are using I will assume it is Win 7.
I would personally go to control panel and check my power options to make sure I do not have the settings set you close display or sleep mode or anything set to soon to close your machine down. Often times people have these set to go off there are defaulted usually to save battery usage and your lap top from getting to hot and shutting it down. The thermal switch may be activating sooner than normal. What some folks do is purchase one of those underneath fan coolers to keep their lap tops from getting to hot and constantly shutting down.
This can be the case have this checked out at least set the lap top for more time before closing down or turning the monitor off. Let us hope it is not more serious than appears. Like a lamp in the monitor going out. If it is new the lap top I would not worry about that issue because it is intermittent. Which leads me to believe it is a thermal or a shut down issue. Get the cooler fan for your lap top I recommend anyone that reads this post to also do this as well. Clean your lap top blow them out it is critical to do this to keep dust away and keep it clean.
Now there is recovery software which is free to download Click Here to check this out to retrieve lost files. Also important to get those precious memories separate off your computer and on to separate CD or DVD or storage USB stick so that when this type of thing happens you have not lost your precious memories. I hope this helps you. John
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IT SOUNDS TO ME LIKE THAT YOUR UNIT IS OVER HEATING WHICH IS VERY COMMON WITH CHEAPER LAP TOPS. YOU CAN GO GET A LAP COOLER FROM STAPLES OR A LOCAL ELECTRONIC STORE THEY ARE NOT VERY MUCH. DID YOU DROP IT?

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check your battery on some other's laptop, i think the battery life is over, you have to replace the battery
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