Question about GE JES1358 Microwave Oven

2 Answers

Up in smoke

My wife was cooking a "baked potato" in our microwave. She had placed it on a paper plate on the turntable. She went outside for awhile to take care of what she was cooking on the grill. When I went to the kitchen, the room was full of smoke and the paper plate as well as the potato was we burnt black. Since then the microwave has not worked. Is there any hope for the microwave? I would like to fix it myself if there is any hope for it.

Posted by Phil Coomes on

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2 Answers

William Miller

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The unit has a flame sensor, called the cavity thermal cutout or thermostat. Chances are yours is bad now due to the fire. But it may also be the thermal cutout or thermostat. You can find helpful exploded view diagrams and order parts by entering your full model number (without the suffix) here: http://tinyurl.com/gv383 If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info (as well as a text file which helps in diagnosing and repairing door switch problems) at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

Posted on Apr 10, 2007

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Henry Thomas

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Yes there is hope have a tech check your set or buy a magnetron to replace the existing one make sure you discharge the high voltage cap it store letal voltage.be careful if you are going to do it yourself.

Posted on Apr 04, 2007

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2 Answers

While baking a sweet potato, the potato exploded and caught on fire. The microwave no longer works.a fire bro


I haven't heard of such a thing. You must have cooked it until there was no moisture left in the potato. That would also account for the failure of the oven. It would be the same as no load in the oven.
A thermal protect part is your current problem.

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MCD1611W New, popping popcorn in glass MW corn popper. 3-4 minutes to pop. After popped I open the door and after a few seconds the MW shuts down completely, no lights, no response to pad pushing.


Popcorn is a low-moisture food which can cause a microwave to overheat, as can a failure of the cooling fan or blocked vents.

You should always turn a paper plate upside-down on the turntable (slightly off-center for better heating) and place the popcorn container on top of that.

The paper plate elevates the popcorn for better exposure to the energy and protects the turntable from excessive heat.

Placing food off-center instead of in the center increases exposure to the energy and prevents the same spot on the turntable from being overheated repeatedly, which leads to material fatigue and cracking.

It's also a good idea to put about 1/2 cup of water in a 1-cup microwave-safe container in the corner of the oven when cooking low-moisture foods like popcorn, bacon, and potatoes.

The microwave's magnetron has a thermal protector (thermostat, TCO, or thermal fuse) attached to it.

If the magnetron gets too hot, it can be damaged or destroyed, so the thermal protector opens and disconnects the power to the whole oven.

If it is a resettable device, the power will be restored when the device cools. If it is not resettable, the device must be replaced.

FixYa does not directly notify us experts of responses, so if you have other questions, please contact me directly.

- William E. Miller, AS-EET
[email protected]
http://www.microwavecontrol.com
Microwave Oven Control Panel Repair Nationwide
"Recycling by repairing since 1982"

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If your microwave is not a convection then the moisture most probably is somehow getting to the controls as potatoes has quite a bit.

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Unable to eliminate odour from previous cooking despite the fact that I wipe the microwave with a soapy cloth & then with a clean cloth each time to Microwave is used


  1. Fill a plastic bowl with 1 qt. of warm water. Add 2 tbsp. of liquid dish soap and 1/4 cup of chlorine bleach to the water. Thoroughly mix the solution.
  2. Dampen a clean cotton rag in the solution. Wipe all inside surfaces of the microwave with the soapy rag to remove food debris and stains. Scrub stubborn residue with a nylon scrub brush.
  3. Moisten another cotton rag with warm water. Wipe the microwave surfaces with the rag to wash away soap and loose food debris. Thoroughly rinse the inside of the microwave.
  4. Dry the microwave's interior surfaces with paper towels. If odors remain in the microwave, fill a microwave-safe bowl with 1 cup of cool water. Add to the water 2 tbsp. of baking soda, half of a chopped lemon (including pulp and rind) and four whole cloves.
  5. Place a microwave-safe plate on the microwave turntable. Set the bowl on the plate.
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    I have a 3-year old Amana microwave installed above my stove. Last night I was baking two potatoes in the microwave. I noticed that the microwave sounded "louder" than normal. After about 13...


    No! But it will need to be repaired. Did you wrap the potatoes in tin foil? The reason for the smoke needs to be found and repaired. Smoking means a short or a part shorted, failed, or wires touching another wire that did not blow any fuss.That is not good.
    Trained technicians can help the mfg improve their products if they find the problem and report it to the Mfg.
    LOL

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    F6 on a Whirlpool microwave means your cook relay has shorted.

    We can repair that with our $39.95 service (details here) or you can order a new control circuit board from the Pros here.

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    Turntable and Fan won't stop running when door is open.


    With the model number, we can offer more specific advice or an estimate.

    But since FixYa does not notify us of follow-ups, you will need to post a new help request.

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    Microwave does not heat food placed in the center of the turntable. Leaves a cold spot in the middle of the food.


    This is normal. That's why I always recommend to my customers that the food be placed slightly off-center on the turntable. An analogy I refer to is stirring paint: If you stir paint with a stick by simply rotating the stick in the center of the can, it's far less effective than pulling the stick around an imaginary circle halfway bewteen the center and the edge.

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