Question about Xerox Phaser 7700DN Laser Printer

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Output tray is full

My printer is giving the message that the output tray is full, but there is no paper in the tray. Do you have any idea what this could be? Many thanks

Posted by Jayne Varney on

  • emileybailey Jul 29, 2008

    I found this online-- SO EXCITED - It explained exactly what I needed to do- Thanks SO MUCH Saved me a ton!!!!

  • jasongh Sep 14, 2008

    The screen says my output tray is full but it is empty. How do I fix this?

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Anonymous

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  • 56 Answers

Hi, there must be an actuator of the output tray sensor.It is placed above paper tray, just in place when paper exit from machine.Try to clean sensor,or to place actuator in proper place-pull it down.Also,maybe is actuator broken.

Posted on Nov 14, 2007

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How to output bin empty ?

  1. The output bin may be full. Empty the output bin. Printing resumes automatically.
  2. Take a close look at the flaps hanging out the exit of the printer. They should move up and down freely. If one of them is stuck up, broken or dislodged, then a bin full error is displayed.
  3. Open rear exit tray and power on the printer. If the printer comes to a Ready state, close rear tray and try printing.
  4. Clean the paper path below the toner area and exit assembly at the back of the printer. Ensure there is no pieces of paper stuck in the paper path of the printer.
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Standard bin full

Hello,

This error is cause by either having your output paper bin full of paper or the flag sensor out of alignment where the paper comes out of the top. Look at the top f the printer where the paper comes out and you should see a black plastic sensor flag, it should move freely. If it is stuck remove the top cover above it and try to free it so it can move. Below is a picture of the printer with the output sensor flag circled.

2_18_2013_4_32_29_pm.jpg
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Standard output full message

no pic, but, it sounds as though an exit sensor is failing or sticking; this is where the paper exits the printer.
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Error e03, but there is no jammed paper

E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

Techbelkin
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I have Canon pixma MX310 and I just trying to set it up.I'm trying to print and there is message open paper out tray.What is that mean and how I can fix it

The printer will not print as long as the paper output tray is closed.
  1. Open the Paper Output Tray (2).
    Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

  2. Open the Output Tray Extension (3).
    Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

  3. Adjust the position of the Paper Thickness Lever (4).
    Set it to the right when printing on envelopes or T-shirt transfers, and left when printing on any other type of paper.

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I keep getting error sayng to remove paper from tray after I try to print. Any thoughts?

In the paper output tray there should be a tab in the center that you can move up and down easily. It sticks out in front of the rollers. It moves up to "tell" the printer that the output tray is full. Check to see if that tab got stuck in the up position. That would cause it to think there is too much paper in the output tray and tell you to remove it.

Give it a go and see if that helps. Good Luck!
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Ricoh AP3800C "Output tray full"

Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.

Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.

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hi im jules_09,there must be a small piece of paper stocked at the output tray.see if you can open the front door then full out the fusing unit somtimes paper is stocked in it.then while the fuser or fusing unit is out check the output tray if there is a paper.in the fuser unit check the hotroller or upper roller its a black metal roller that heats up
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Error message for Ricoh C410DN

When that message is displayed, the printer thinks the output tray is full of paper and it won't print any more because there is no room left to spit pages out. If the output tray isn't full of paper, the sensor that detects paper there might just be dirty or dusty.

That sensor is a black sensor that should be located just at the point where the paper exits the machine, above where the paper comes out. Blow some compressed air on the sensor to try to clean it off and see if that clears your error message.
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