Question about Ultra G-Technology G-Drive mini - 60GB Portable USB 2.0 Bus-Powered Hard Drive - 5400rpm 90902201
My Ultra 3.5: Mini Portable Disk just stopped working. Lights and fan come on as if everything is ok but it is no longer connecting to my PC ... any help is appreciated!
Hello Bshannon, An external hard disk is composed of several parts. 1 the actual hard disk drive (HDD) 2 the buffer and USB interface 3 the power circuitry that must provide a +5 and a +12 Volts tensions. If the hard disk powers on is spinning and the light are on we could exclude the 3th option. There is a problem with either 1st or the 2nd options. Most probably 2nd. It may happened due to a power spike that burned out a buffer memory. It happens pretty often with these hard disk's or at least I've seen it often. However there could be other reasons for this and some of them pretty simple. Maybe a faulty connection with the internal components, USB jacks (the one on the hardisk) is the main suspect. Yes they fail just like that, the removal or a simply faulty contact on even one of the USB's 4 signal pins will result in not having the device detected. In any case I would recomand to have it checked at a service center because these small hard-disk are sensible to electro-static discharges and power spikes and you may cause some of that to them when you try a DiY check-up. If it can be fixed it woun't be expensive, if it can't (burned out buffer memory) .. no one will be able to fix it. However they could extract the actual hdd part from it, you could use it with a laptop (they use the same type of hdd's) or sell it. If you need more directions or have any other questions please reply. Good luck.
Posted on Apr 03, 2007
Tips for a great answer:
First, please disconnect all USB devices and then perform the following steps:
Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.
In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.
click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers
right click to reinstall drivers
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
if you can see your usb drive but its not working
ports (com&lpt) right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts
if this fails to fix the problem
Downloads to Recover Your Files and Save Your Bacon and 10 Best Free Hard Drive Utilities.
Some addition links found on Google
hope this helps
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