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Question about Itochu C.itoh CI 5000 Matrix Printer

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Home Error Hi, I have a C.Itoh 5000 Printer, am receiving Home Error. Carridge is not returning to home position. This printer was monunted in a vehicle with a power converter There was a problem with the converter before the error occured. I swapped the printer chassie with a known good chassie and still received the error. There is a very good chance the main board took a 'hit' but I can find no burnt componants. All other systems seem to be working from control panel (I can change settings...) Is there a way to check/change out the home sensor? The manual I have, from C.Itoh, is no help. Thanks in advance, GTW

Posted by Gale Wood on

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A21 Home Error refers to the printhead not moving. Most cases, it is due to the fuse being blown on the main logic board. You have to remove the top cover. Open the clear cover, pop out the plastic pins, remove, then pull off the tractor knob on the right, remove the two screws at the top back of the printer, lift up the cover from the back towards the front. You will have to unplug an electrical connect ribbon from behind the control panel. Check the fuse and replace if necessary.

Posted on Mar 25, 2008

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Did you check the lines per page setting on the printer? For normal 11" length forms, the setting should be 66lpp.
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