Creative Labs Nomad Jukebox Zen Xtra MP3 Player Logo

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paul spaulding Posted on Apr 02, 2007

Creative zen extra 30 gb

Mp3 is currently in recovery mode clicked on reboot and nothing for two days Is there anything elese i can try without losing my files no backup at this point

  • Anonymous Nov 04, 2008

    Will not get out of recue mode.

    where can i get firmware

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2 Answers

A

Anonymous

From what i gather its a firmware issue..Creative dosnt care to fix

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  • Posted on May 16, 2007
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Related Questions:

4helpful
4answers

Getting out of recovery mode

The recovery tool mentioned above is not designed for the sleek photo. You need to download the firmware for the sleek photo from creative's site. Now we need to get your player recognized to get the firmware loaded. If you have Windows Media Player 11, it needs to be removed. Also remove WMP runtime. After that, restart the pc and your player should be recognized. You can then double click on the firmware program to run it. It might say something like, this firmaware is already installed...do you want to reload it? Click yes to reload.

I had the same problem with my sleek photo. Once I got rid of WMP and the runtime everything worked like a charm.
0helpful
2answers

Creative Zen Touch stuck in "recovery mode"

Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here
2helpful
2answers

Recovery Mode

I agree, use the Reload Firmware tool on recovery mode and then upgrade the firmware from the website. If you get "firmware failed!", then try it from a different computer.
0helpful
1answer

Creative zen stuck

Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331
0helpful
4answers

Recovery mode

If your Zen is in recovery mode, simply reboot it, and it should go back to its normal screen.

However, if you reboot it and it goes back into recovery mode again, that means there is some problem with your Zen--likely a hardware failure. It will need to be checked out by a technician.
0helpful
1answer

Zen micro photo wont load up

Try recovery tools at creative:
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1
0helpful
1answer

Creative zen


· Download recovery tool off creative's website.

http://us.creative.com/support/downloads/
0helpful
1answer

Another Firmware/Recovery Mode problem

Try this: My computer --> Control Panel --> Portable Media Devices Is the Zen showing up? If not, your Zen has a bad motherboard and you will need to take it to a technician to have it replaced, or find a motherboard and do the replacement yourself.
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