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Alan White Posted on Apr 02, 2007
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Dial stops at "silk."

For no apparent reason, the temperature control dial will no longer move beyond the "silk" setting, although the iron does seem clearly to get hotter than it should for silk. I emailed Rowenta support concerning the problem, but have heard nothing (it's been about a month). Helpful advice greatly appreciated! Thanks.

2 Answers

A

Anonymous

I have this problem with my iron stopping at synthetics. The light is green until I move it past that point, then it turns yellow and shuts off. I think this happens because water is left in the iron, or someone dropped it. Letting the iron dry out, then trying about 10 times to gently slide it past synthetics makes it work. I think the water leaks into the system and shorts it out. Not great design. Hope that helps.

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  • Master 1,074 Answers
  • Posted on Apr 18, 2007
Henry  Thomas
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Joined: Jan 16, 2007
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If the iron is under warranty send it back to the company.if not take down the iron it has a broken part that is stopping it from moving properly.good luck.

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