Problem with Canon A530 Lens

My brand new canon A530 digital camera fell very gently on a very thick soft rug with the camera on in picture viewing mode. The Lens ever since has gotten stuck and does not go in or come out and the camera is now inoperational. Need help on making the camera to work again. thanks!

rtflone Jan 01, 2008

Had exactly the same thing happen with my A530. Lens is now "stuck half way out" and camera is inoperable. Error message on LCD view screen says Lens Error please restart camera. Great! Restarting camera does no good...HELP!!!!
Anonymous Jan 10, 2008

Same problem.. Any help??? Same problem.. Any help???

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130 Answers

I had this happen to a camera of mine a while ago, and I don't think there is a lot you can do except call Canon to see if they'll fix it or get a new camera, but before you do that, you could have a go at taking the whole camera apart and checking out how the lens works to try and see what's going on. Some gears are probably out of place. If you're lucky, you might be able to put them back.

Posted on Aug 17, 2007

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Even when i put new batteries in my canon powershot a530 it continues to say change batteries and power off

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open). To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help:

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Here are some things that you can do to try to correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, or if repair costs close to the value of the camera, they're worth a try.

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The following blog outlines some simple repair options for a lens error. They won't work for all cases, but they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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