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hi, it could be battery power , are the new batteries now full charge ? there can be a thermal cutout on the controller mosfets getting tooo hot , and that can be faulty...
Questions to ask yourself, your weight , scooter capacity, condition of charger if batteries are new ...
what ah batteries do you have? have you tried going up hill at a slower speed? as you may be over loading the controller, is the scooter rated for the steepness of slope you are trying to get up? if going slower works take it to a mobility shop and ask them if they can reprogram the scooter, they may make a small charge for that.
There will definitely be a fuse or thermal cut-out (or two) for the batteries, but those must be OK. Double check wiring to the motor? Was motor or controller very hot?
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