My mp3 player that i hd bought will not turn on/off it seems the menu(on/off) button is stuck or something. Please help its fairly new only had it a couple months. I anyone has a solution please contact me ASAP.
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Sometimes the factory accidently catched the hold button , try to turn this off first and then fully charge the unit or while attached to the computer scroll throught the menu to see what your settings are. In the end you may have to return it as there may be something wrong with it. Hope this helps.
Try flashing the firmware first, if it won't communicate with the pc, try another pc. If it is still stuck you may need to replace the HD. I had the same problem after replacing the HD I was able to flash the firmware and get working.
I have an MPIO HD-200. Does Windows play the sound like you have something attached when you plug it in? Or does Windows not regognize it al all? Either way, I've had to play with mine after I've dropped it a couple of times. I charge the battery all the way, then just keep plugging and unplugging from the USB wire. The last time, it took 20+ times before Windows would recognize it.