Question about Toshiba Satellite P30 Notebook

Shuts down My laptop has just arrived from ebay and the battery is critical. So I plugged in the mains and the battery does charge but as soon as it runs down it switches off the system.Shouldn't it keep running if the mains is plugged in?Is there a special switch to convert it to mains power?

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Hannelore Rack Apr 05, 2007

The laptop was not new,but advertised as "working perfectly".I know what it is supposed to do,but it does not. Therefore I think I have been had.
Hannelore Rack Apr 06, 2007

I already had the battery and the power adapter tested by a technician and they are ok.
Hannelore Rack Apr 06, 2007

Thank you I have already contacted the previous owners and they say it was working perfecly when they posted it.I don't think they are willing to help me at all.What is the live help request? I don't know how to go about that.

4 Answers

Anonymous

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624 Answers

If you haven?t already done so you should immediately contact the seller. Most electronics sold on Ebay is guaranteed to at least work upon delivery. Yours wasn?t and they should replace or refund your money. Chances are pretty good the seller probably didn?t know any better and just tested without seeing if the battery held a charge. If you haven?t opened up the laptop chances are pretty good an established Ebay seller will make good since it was described as ?working perfectly.

Posted on Apr 06, 2007

Andy Greshake

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83 Answers

How long does it run? Run the live help request I have a few questions I would like to ask to help diagnose and possibly fix your problem...I am not into giving blind advice

Posted on Apr 06, 2007

Anonymous

To know for sure, take your power supply to an electronics shop to get it tested. And also, get the battery tested just to know for sure.

Posted on Apr 05, 2007

Rona Heredia

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Master
385 Answers

Is this laptop brand new? Because normally, when you plug in the power adapter, the battery charges up to 100% and stays there UNTIL the power adapter is unplugged. Then it will start to run down its power. It's not supposed to run down with the power adapter plugged in. Also, if you take out the battery and only plug in the power adapter, it should work fine. If it doesn't, then there's a problem with the adapter.

Posted on Apr 05, 2007

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