New out of the box Cuisinart DLC-8 not working. I've checked that everything is locked. I noticed if I hold the white rod down that is near the locking mechanism for the lis, it works. Should the lid slide over this rod and lock and it does not(or is unable because it is sticking up).
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On the processor look at the bowl and lid and see where they are supposed to engage the motor. If this is broken then that is the problem, find something to push on where the part of the the bowl and lid assembly would push, if it comes on then you have figured out the problem.
Your Cuisinart should be warrantied for a little longer (25 minus 15 years) so call the factory to authorize a return or see if you can drop it off at a local retail outlet to save you shipping costs (CA law requires them to accept it for service)..
New ones are only warrantied for 3 years and they cost about $200 on up.
I had the same problem: Cuisinart sent a "replacement" sheath for my DLC-8E which turned out to be the wrong one. When I replaced mine,which was cracked, none of my blades would fit over the new sheath! I "solved" the problem by purchasing a new DLC-8E motor base on Ebay for only $9.99!
You need to pull the old one off, probably with vise grips and a lot of effort, and then order a new one. The new one is a tiny bit larger, so you'll probably need to order new blades, too. The new one slips right on, so there's no issue that would be the reverse of removing the old one. I read somewhere else that you have to pound hard to get the new one on, but that guy must have been speaking about the older model spindles. I was perplexed that the new one slipped right on so I pounded it to be sure and ended up breaking the tip of the new spindle and cracking the housing of the whole processor.
First, test the motor by completely removing the workbowl. There should be a dark grey or black button on the base of the processor. Using a pen (not your finger), press and hold the button while turning the machine on - if it does not spin, the motor is dead. If it does spin, then you should reattach the work bowl, slide the lid into place, and then slide the pusher sleeve into place. Slide the pusher into locked position. The link to the manual that will help you make sense of all this is here: http://www.cuisinart.com/share/man/57_man.pdf
In my area, Hamilton, ON., there is a small appliance repair shop called "Hacks". They service all small appliances including my Cuisinart DLC 8 Plus. . Perhaps there is one in your area you could call.
ah! well my mother just tried using her DLC-10S 7 cup food processor and she also encountered the same problem. It worked perfectly fine when she first used it around Christmas time but not anymore.
After almost smacking the hell out of it we discovered that there is a plastic tab on the lid towards the handle side. This plastic tab actually pushes a lever through the cup and into the base of the food processor.
New Bee actually mentions this above. The problem is that the flimsy plastic tab in the handle isn't stiff enough to push the lever down anymore. I'm amazed it worked the first time.
This is very much a design flaw by Cuisinart as there's no way this plastic tab would ever last.
Now there is a small opening in the case right above the plastic tab. To get our food processor going we just pushed a chopstick down on the tab and held it in place while the food processor runs.
This is very much a temporary solution until we get a new food processor, obviously a different model.