New out of the box Cuisinart DLC-8 not working. I've checked that everything is locked. I noticed if I hold the white rod down that is near the locking mechanism for the lis, it works. Should the lid slide over this rod and lock and it does not(or is unable because it is sticking up).
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We fixed the same problem with the same Cuisinart DLC-10S, the problem was the white plastic switch on the work bowl - - it was placed above a short clear plastic partition which blocked the switch from pushing the plunger enough to start the motor. It came out of the box that way, bad quality control. I pushed the white plastic switch down over the partition and now the machine works, and the switch can push the pole down the amount needed to start the motor. Very sloppy packaging by Cuisinart. Now the appliance is working, so far. My wife still likes Cuisinart but I'm suggesting she look at other brands next time. The owners manual for this appliance is C*R*A*P and next to useless.
Your Cuisinart should be warrantied for a little longer (25 minus 15 years) so call the factory to authorize a return or see if you can drop it off at a local retail outlet to save you shipping costs (CA law requires them to accept it for service)..
New ones are only warrantied for 3 years and they cost about $200 on up.
I had the same problem: Cuisinart sent a "replacement" sheath for my DLC-8E which turned out to be the wrong one. When I replaced mine,which was cracked, none of my blades would fit over the new sheath! I "solved" the problem by purchasing a new DLC-8E motor base on Ebay for only $9.99!
In my area, Hamilton, ON., there is a small appliance repair shop called "Hacks". They service all small appliances including my Cuisinart DLC 8 Plus. . Perhaps there is one in your area you could call.
ah! well my mother just tried using her DLC-10S 7 cup food processor and she also encountered the same problem. It worked perfectly fine when she first used it around Christmas time but not anymore.
After almost smacking the hell out of it we discovered that there is a plastic tab on the lid towards the handle side. This plastic tab actually pushes a lever through the cup and into the base of the food processor.
New Bee actually mentions this above. The problem is that the flimsy plastic tab in the handle isn't stiff enough to push the lever down anymore. I'm amazed it worked the first time.
This is very much a design flaw by Cuisinart as there's no way this plastic tab would ever last.
Now there is a small opening in the case right above the plastic tab. To get our food processor going we just pushed a chopstick down on the tab and held it in place while the food processor runs.
This is very much a temporary solution until we get a new food processor, obviously a different model.