Question about Sony Grand WEGA KDF-55XS955 55" Rear Projection HDTV

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Blue cloud on Sony Wega LCD

I also have a blue cloud appearing on the left side of the screen and it appears to get getting larger. If it is dust on the lamps or in the light path how do I clear it off (or can I). Thanks.

Posted by Brian Reardon on

  • chadjlindstr Apr 16, 2009

    I am also having the blue ray on my screen with the model kdf60xs955 which just started a couple of weeks ago. After 60 minutes with customer service and customer solutions with sony they said that you can view their web site and they will assit me purchasing the new and improved tv's from sony. They said sorry on any repair costs but they would be glad to take another $3000 from me to get only a 4 year life span from. Bad customer experience and I am looking for someone that might have gotten a recent resolution based on this same problem on any repair costs associated with this issue.

  • Anonymous Apr 20, 2009

    I bought 2 TV sets KDF55XS955 in Dec 2004. They both have the same problem. Initially about 6 months ago, there were blue dots. They deteriorated in a rapidly progressive manner , such that the whole screen has a blue hue now. Why does Sony not send us a recall notice? It is very disappointing for us who have been a loyal customer. Can we get some help from Sony in this regard?



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Sony says that this is due to an optical block and will reimburse those who have to repair this issue before Aug 31, 07.  Also they will repair the problem at no charge for those who have this problem up to Dec 31, 08.  This is only for 2004 models.  follow the link below to go to the Sony page. 

Posted on Oct 19, 2007



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I've changed alot of optic blocks on this model in the the last month. I received a letter from Sony yesterday and your Model number is included in additional service warranty through the end of September of this year. The address for the Sony site for this set is: Hope this helps.

Posted on Apr 02, 2007


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