My Sansa e250 (Lil' Monsta) turns on and off and plays music, but when I turn it on, a blank white screen is all I can see. No menu, no pictures, no video. I tried to call customer support, but they weren't exactly helpful.
My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously.
What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.
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if you disconnect your mp3 player, does the screen still appear white and can you turn it on or off?
i had the same problem, basically it freezes because it is busy downloading music or placing music where it is suppost to be. but if you cannot turn it off after you have unplugged it, you should take off the back cover and take out the battery. place the battery back in, and replace the cover and it should be able to turn back on without a white screen.
Try the Five R's suggested by your user's manual - you can get the manual from Apple's website if you have lost it: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem
with your iPod nano. If one of the following doesn’t help, read on for solutions to
specific problems. â Reset your iPod nano.
See “General Suggestions,” below. â Retry with a
different USB port if you cannot see iPod nano in iTunes. â Restart your computer
and make sure you have the latest software updates installed. â Reinstall iPod and iTunes
software from the latest versions on the web. â Restore your iPod nano.
See “Updating and Restoring iPod Software” on page whatever.
-Tha Mp3 Doctor
or formatting it and starting over, see if that helps
easy way to format
1.Shutdown player 2.Hold Rec button 3.Turn player on 4.Plug your player into the PC 5.Go to My computer 6.Find a Icon named 16Mb Format 7.Open that and make a new text file 8.Name it sansa.fmt 9.unplug player and it will say Formatting..... 10.when its finished it will reset , or shut off, when its done turn it on and see if that helps