I got my e260 a couple months ago and around a week after i got it, it froze. when you try to turn it on the screen stays black and the ring lights up blue. The blue ring doesnt go off until the e260 turns itself off. i've tried taking off the battery but that doesnt seem to help.does anyone have anyother things that i could try?
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Battery and Black screen Blue ring: Remove the back and check and see if the battery isn't fully connected. Black screen Blue ring also push softly but firmly on the Rubber rectangle above the battery (This is the Chipset For the screen,and memory ) and put the back on.
Blue ring: Remove the back and push softly but firmly on the Rubber rectangle above the battery hold battery in place and turn on(This is the Chipset For the screen, Black screen Blue ring ) and put the back on.
It sounds like the device is defective..Please call sandisk so they can setup a RMA return for you.. : 1-866-SANDISK (726-3475) 7 days a week: 4am. - 10pm. Pacific Standard Time 7am - 1am Eastern Standard Time