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Question about Dell Latitude C610 1.2GHz - 256MB - 20GB - CDRW (DELLC6101225620CDRW) PC Notebook

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Keyboard problems The "zxcv" keys and the "m,./" keys don't work at times but at times they do.

Posted by Anthony Huston on

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Anonymous

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This is typical of a keyboard that is failing. Your laptop is probably still within its three year warranty so I would contact Dell tech support and talk to them about a repair. They will likely want you to run their diagnostic on the blue drivers & diagnostic CD that came with the laptop so you would save time by running that first. All you do is place the CD in the CD drive, turn the laptop on and hit the F12 button when prompted but before the Windows start screen appears. The CD is self booting so when you are prompted hit a key to boot from the CD and start the diagnostics program. Select the keyboard test, run it and document the results at the end. Let us know if you have any other questions and thanks in advance for rating this posting.

Posted on Apr 01, 2007

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Asking for a friend, their zxcv keys aren't working, any ideas?

The membrane has most likely been damaged through wear or liquid damage. He/she will need to purchase a new keyboard.

Any USB or PS2 type connection keyboard will do. They should be available at your local computer store.

However there is no harm in trying the keyboard in another computer to rule out the possibility of bad drivers.


Take care!
damnor01
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Zxcv keys not working

It is possible that something was spilled on the keyboard (like juice) and now they won't work anymore. In this case, if you have a normal keyboard you can open it up and clean it or take to a repair shop or just buy a new one. If you have a laptop it's a bit tricky because if you haven't done this before it's more difficult to open it and clean it. So if that's the case take it to a repair shop and they will clean it OR tell you what it's wrong with it.
I presumed there was something spilled on the keyboard. If that's 100% not the case you might want to provide more detail because I can't think of another reason for this to happen. Haven't found anything relevant on the internet either.
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When I type the letter "C", it prints ZXCV on the screen

It sounds like the electronic circuit of the keyboard may be failing but to be sure it isn't something simple like a small amount of fluid getting under the keys and acting like a wire to conduct the signal from one set of letters to another. I would remove the keyboard and using compressed air, clean the keyboard with short bursts. The take a Q-tip and alcholhol and run the q-tip under each key to clear away fluid, dirt and debris. If this fails, then I would recomment keyboard replacement.
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When I type the letter "C", it prints ZXCV on the screen. Could the keyboard be going bad?

Yes it's the keyboard problem. Not only the letter C is the problem, but the first row has the problem. There's a part that needs to be replaced.

Contact the manufacturer and have them repair it for you.

Have a great day!
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