Question about Electrolux EL7020A Oxygen 3 Ultra Canister Vacuum Cleaner Bagged Vacuum
I just bought The Oxygen 3 and everything was working fine up until today. Suddenly there is no suction when the big carpet head is attached to the vacuum. The suction is working fine without the attachment, but that doesn't help me vacuum the floors...HELP!
There are actually several possibilities.
Check to make sure that the brushroll is spinning. The brushroll is responsible for virtually all of your pickup on carpet, and is the culprit for most complaints of "lack of suction."
If the brushroll is not spinning, listen at the head to see if the motor inside the power head is active. If you can hear it running but the brushroll is not turning, you have a broken belt. If the motor in the power head is not turning at all you may have an electrical short in the hose, the wands, or the main power outlet from the body of the canister; but before you get too involved check the power head for a thermal reset button. Some of the Electrolux powerheads are equipped with these, and some are not, so check your user's manual. If there isn't one, or if it isn't tripped, you'll need to look for electrical issues.
In this particular model it is fairly common for the electrical contacts on the wands to short out, so inspect the metal contacts to look for scorching, or melting of the plastic around them. If you have access to a VOM, check for voltage at the contacts on the end of the wand, and if it is not present, check all of the contacts sequentially back to the canister body to determine which part is not passing voltage. If you have voltage all the way through the wand, you either have a loose connection inside the power head, or the power head motor has burned out. If you have power from the canister body, but not through the end of the hose, either your hose has a short in it, or the circuit board in the handle assembly that controls the power head power has shorted out.
If your brushroll is turning, then you do, in fact, have a clog somewhere inside the power head, which a visual inspection behind the brushroll and into the elbow will confirm.
Best of luck,
Posted on Sep 10, 2008
Only possibility is a blockage in the carpet head
Posted on Apr 03, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Sep 27, 2014 | Dyson DC40 Animal Upright Vacuum -...
Feb 16, 2013 | Miele S514 Solaris Electro Plus Vacuum
Jun 05, 2012 | Eureka 3276AZ Pet Lover Bagless Upright...
May 01, 2011 | Hoover Tempo Widepath Upright Vacuum -...
Jan 14, 2011 | Hoover SteamVac F5914-900 SpinScrub...
Sep 27, 2009 | Eureka Atlantis 2590A Wet/Dry Vacuum
Jun 02, 2009 | iRobot Roomba 560 Robotic Vacuum
Nov 26, 2008 | Electrolux EL7020A Oxygen 3 Ultra Canister...
Nov 02, 2008 | Hoover Vacuums
555 people viewed this question
Usually answered in minutes!