Question about Dell 924 All-in-One InkJet Printer

3 Answers

Malfunctioning Rollers When I try to print a document the paper is getting consistently jammed, I had a look inside to find that the left roller was not letting the paper through. This caused it to go through nearly sideways! Im not sure how to get the left roller to loosen and allow the paper through? PLease help its urgent!

Posted by Hugh White on

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3 Answers

Anonymous

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I had a similar problem and I called Dell; after 45 minutes of telling someone he was not the person I needed, I finally got the right person. The young man told me to turn the printer off and unplug it, then turn it upside down and shake. It did the trick, I have not had a paper jam since.

Posted on Sep 04, 2007

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Anonymous

That worked for me too! 

Posted on Oct 12, 2007

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Anonymous

Thanks -It really does work to shake it. On the 3rd try it worked. The 1st two we shook it up and down. The final time it was shaken back and forth and it did the trick. Also, prayer works - honestly! Jesus even cares about me & my silly printer!

Posted on Sep 12, 2007

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