Ok - does anyone know how to reinsert the Encoder Strip? I was receiving an error message 0502 and it turned our to be the encoder strip. Talked with Lexmark directly, and they told me there is no way to reinsert the encoder strip. Their instruction only included information on Reseating the encoder strip.
I really don't want to buy another printer. This printer has approximately 20 hours of use, but is out of warrenty.
Any help would be great appreciated
I hope this helps. There is usually a spring that holds the encoder strip on either or both ends. The have a hole that the spring is inserted in. The hole brakes and the encoder strip comes off. If you have all the parts including the spring you can modify the encoder strip by cutting a piece of strong tape to fit over where the strip was broken. I use packing tape. Poke a hole in it and reinstall encoder strip. You should also be able to buy a new strip but I am not sure. I also would go to an electronic store and find a tool to help. Buy a spring hook. It is designed to help push on and pull off springs and they only should cost a couple bucks USA. I hope this helps, Bill
Fuer Leute mit dicken Haenden und Wurstfingern!!! 1.Zuerst machen wir alles sauber (ist mehrmals beschrieben) 2.Wen der Encoder strip aus irgendeinem Grund weg ist machen wir von aussen zwei loecher links und rechts an das Plastikgehaeuse des Printers gegenueber den Stellungen wo er einrastet soll. (Das kann man von innen sehen-Draht rechts und Metallhaken links) 3.Wir schieben den Wagen ganz rechts und mit einer hinterbeleuchtung sehen wir vom rechten loch den Schlitz wo der Strip rein muss 4.wir nehmen den strip und schieben ihn (rechts von Draht wo er spaeter einrastet muss) in den Schlitz (wie einen Faden durch einen Nadeloehr) (F links und D rechts aber das spielt GAR KEINE ROLLE!) 5.Ist der Stip durchgezogen und sein Loch in den Drahthaken halten wir ihn fest mit ein Stueck klebeband 6.Wir drehen den Printer vor uns und von der linken Seite schieben wir einen ung.20cm Draht mit einem Haken vorrn.Damit "fischen" wir das linke Loch des strips und ziehen so den Strip nach aussen bis er an den linken Metallhaken einrastet.Mit der rechten Hand druecken wir den rechten Drahthaken (nur wenig und vorsichtig) und so koennen wir unsere "Angel" von der linken seite befreien. WIR SIND FERTIG!!! Printer an die Steckdose ohne patronen und ohne anschluss an das PC und auf Copy druecken so dass das Problen jetzt heisst "fehlende cartidge" siehe user manual seite 64. Von nun an kann man den Printer in stereo hoeren!!!
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The 0502 error code can be caused by either faulty cartridge or a dislodged encoder strip (transparent strip) in the cartridge area. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X5130/X5150/X5190 Pro LCD Display. This will help you determine and resolve the problem. Thanks.
The 0502 error code indicates either a faulty cartridge is detected or the encoder strip (transparent strip) is dislodged from its position. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Displayto determine and resolve the problem. Thanks.
The 0502 error code could be caused by an unseated encoder strip or a faulty cartridge. Please refer to this article Error 0502 on the Lexmark X5130/X5150/X5190 Pro LCD Display for the troubleshooting steps. Let me know if you need further assistance. You can also contact Lexmark technical support for additional assistance. Thanks.
The 0502 error can have any of four possible causes: - A faulty black/photo cartridge - A faulty color photo cartridge - A dirty encoder strip - The encoder strip being out of position .... most of the time, it's the encoder strip that is giving the problem.. goto http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707
The 0502 error can be caused by four different issues:
A contaminated encoder strip
An unseated encoder strip
A faulty black/photo cartridge
A faulty color cartridge
If the printer is still under warranty, it is best to replace it, as error 502 is usually recurrent. Otherwise, please follow the link below to the Lexmark website for a detailed troubleshooting guide for error 502:
Unfortunately this appears to be a hardware failure and the printer is out of warranty. It is likely that the parts, repair and replacement fees would be more expensive than the actual cost of a new printer at this point.
The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. Lexmark will replace the printer, only if it is under warranty.
The encoder strip may have gone out of range of the sensor, or it might be dirty. Resolution
You need to check the encoder strip on the printer. This is a clear
strip running the length of the printer, above or behind the cartridge
carrier. Check the encoder strip
Switch off the printer using the power button.
Disconnect the power cable from the back of the printer.
Leave the power cable disconnected for 30 seconds.
Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
Take out both cartridges.
Place an index finger on the encoder strip on either side of the cartridge carrier.
On the back of the cartridge carrier, there
is a small slot that the encoder strip fits into. Slightly push the
encoder strip down and then back up to get it into the slot.
Lightly press the strip first to the rear and then forward, if necessary.
Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
Click here for an enlarged view. The contacts on the back of the cartridge carrier are the ones you need to clean. IMPORTANT: Use a dry tissue.
Reconnect the power cable and switch the printer on again.
Perform the hardware test, first without the cartridges and then
with both cartridges. Click on the applicable article link below.
the encoder strip on the printer. (This is a clear strip running the
length of the printer, above or behind the cartridge carrier.) Do the
following: 1. Switch off the printer using the power button. 2. Disconnect the power cable from the back of the Lexmark X5100 / X6100 Series. 3. Leave the power cable disconnected for 30 seconds. 4.
Slide the cartridge carrier to the middle of the printer by taking the
top part of the belt and moving it gently to the right. 5. Take out both cartridges. 6. Place an index finger on the encoder strip on either side of the cartridge carrier. 7.
On the back of the cartridge carrier, there is a small slot that the
encoder strip fits into. Slightly push the encoder strip down and then
back up to get it into the slot. 8. Lightly press the strip first to the rear and then forward, if necessary. 9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer. 10. Reconnect the power cable and switch the printer on again. 11. Perform the hardware test without cartridges first and then with both cartridges.* 12. Make a standalone copy. 13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.