Question about Sharp UX B700 Plain Paper Inkjet Fax

2 Answers

Sharp UX105

I recently changed my services to vonage and added a fax line with new number and I thought I cleaned up all the original phone numbers on the fax and now my problem is I think I could send a fax out but when someone is sending me a fax all that happens is the fax phone just keeps on ringing and I preset the fax to 2 rings and I am totally confused ,has anyone have any suggestions on how I can cure this problem. I also went to Vonage to the help section and was no help at all. Thanks Ray

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  • Anonymous Feb 14, 2008

    I can send faxes, but can't recieve, help?



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  • Anonymous May 09, 2008

    Go to the your account on Vonage.com and lower your den/receive rate to 9600 to send and receive FAXes.

  • SHARPUX105UX May 11, 2010

    I can't make copies with my SHARP UX-105.

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I lost the manual of the SHARP UX-105 and can't make copies. I pressed copy when the page to copy was in but no copy was made.

Posted on Mar 16, 2008

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  • 22 Answers

I just have one thought. You may have accidentaly turned off the auto recieve function. This is normally a program function on the display panel. Make sure it is set for auto recieve. Thats all I can think of.

Posted on Mar 31, 2007

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1 Answer

HP 3380 All-in-one. wont send faxes. dials, says connecting, and even sometimes starts to send page, but comes up comm error. I have vonage phone service.


Vonage claims to work with all fax machines. However, some customers report having had trouble sending and/or receiving faxes with Vonage and other voice-over IP (VoIP) providers. The difficulties are a frequent topic in help forums and even made the Wikipedia entry for Vonage. Frustratingly, the problems have been intermittent and hard to diagnose, and some customers have resorted to buying a new fax machine that better-suits Vonage’s optimum specifications. The company’s official “help” resource suggests lowering the baud rate on the fax machine to 9600 (or “slow”) as well as disabling the machine’s ECM (error correction mode) feature, if applicable. Also, make sure the fax machine is on the “standard” setting. Some users have had good luck adding *99 before dialing, as that resets the bandwidth for that call.
Vonage also allows its customers to send faxes over the Internet, without a fax machine, by uploading documents to the Vonage web site. There is no additional charge for this service if you’re on the company’s “Unlimited Plan.” Per-minute customers will see fax use applied toward their monthly minutes allowance. Hope this helps.

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You may not need a separate fax line from Vonage. If you don't need a dedicated fax line, you can try changing the "Bandwidth Saver" settings on your Vonage voice line from your account on the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
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NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

If your fax machine has a Telephone Answering Device (TAD) setting, you can share your voice line with your fax machine and be able to receive faxes and voice messages. Hopefully this will work for you.


Dave Grannas

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1 Answer

Trouble faxing and receiving fax from "Brother 575".Can you help me with my fax machine? I have vonage, and I still can't receive any faxes. The machine makes copies, and receives calls,send faxes, but not...


Try changing the "Bandwidth Saver" settings on your Vonage account from the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

Hopefully this will work for you.

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.
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vonage can make changes to the line that could help, if your using a voice line with call waiting use *70 prior to the number to disable call waiting for that call

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I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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