- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
To prove you're not a thief that has stolen the laptop, you need to enter the correct password. Or, you need to find the original sales-receipt, to prove that you are the rightful owner, and then you can telephone HP, and get them to help you "unock" your laptop.