Copies and scans with yellow streaks

I got this machine about 5-6 years and just recently began having this problem. I believe it may just need to be taken apart and cleaned as my hubby and I both smoke but am unsure how to do this. I have of course cleaned all the reachable parts.

Julie Stach Apr 01, 2007

I would think if it was the print head I would have the same problem when I was printing. Prints come out fine. Also why would it cause yellow streaks when scanning documents to my computer?

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The streaks are probably caused by the yellow print head. This should be cured by doing a print head cleaning cycle in your machine menu or computer driver. If that doesn't fix it try cleaning the print head or replaceing the cartridge. The print head is located on the bottom of the cartridge. Use water and a cotton towel and gently clean the build up of ink. Just remember you may have to change the cartridge if this doesn't fix the problem. One more thing. There could be ink built up in another area causeing this also. This would require a technician. Thank you for your question, Bill

Posted on Apr 01, 2007

Anonymous Apr 01, 2007

Sorry, I misunderstood. If it is having lines when it scans and copies it is in scanner. There may be something stuck on the slit glass. I have an article that covers this subject. It will be easier to just give you the link.
http://copierexpert.blogspot.com/2007/03...

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