Question about Brother HL-2070N Laser Printer

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Laser printer HL 2070N

A less than 3 month old laser printer. When asked to print, the paper comes out totally black. Have tried turning it off and back on, with no success of solving the problem. Also have rebooted the computer and still no success. Any suggestions. This is in a Family History Center where it is used weekly and needs to be working. Thank you.

Posted by Pamela Hall on

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Anonymous

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This may be in the Drum unit, DR-350. Something could be blocking the scanner so remove the entire drum assembly and check. Also a bad connection with the drum unit. If that is not it you may have a high voltage problem. I would first pull out the drum and look for anything like a piece of paper inside with my flash light. Since it is less than 3 months old, I would take it back for warranty because if it is the drum or another problem you should not have to pay for it! http://www.tonerovernight.com

Posted on Mar 31, 2007

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