Carriage seems to malfunction at times. It either doesn't go the the end of the track each time or is sluggish. The print tends to walk toward the margin and even past the margin on the second or third page and causes the paper jam light to come on. In the worst cases I hear a clunking noise.
I have had some success in oiling the track, but it only lasts for a few weeks until it happens again.
This is a common problem. You did the correct procedure. Lubricating the rail is what I would do. What you need to do is find the best type of oil to use. Some may actually make it worse. Start by cleaning the rail with alcohol. Saturate your rag and move the rail back and forth to make sure you get all of the old lubrication out of the rail bushings. Really do a good job at this because the old stuff is actually creating the problem. Next is lubricating the rail. I use 3 in 1 sewing machine oil. It is a very thin oil that will last longer for you. Never use teflon or wd-40 this will build up and make it worse. Give it a try. I also have seen the rail where it is worn because of lack of lubrication and it was not worth fixing but that is the extreme case. Thank you for your question, Bill
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Probably a CARRIAGE jam, not likely a cartridge jam. Paper dust and stray ink can cause the end of carriage sensor(s) to malfunction. This will cause the carriage to crash into the stops. Sometimes cleaning the sensors can solve this. Other times the crash damages the carriage drive gears and basically requires the printer to be replaced. Repair is not really an option as these things are so inexpensive they are manufactured as throw-away items.
See if you can press the power button to turn it off, leave it for 5 minutes then turn it on again, if the clicking persists again try 1 more time, turn off, leave for 5 mins then turn back on this time there should be no clicking noise and you should be able to send a print job to the queue and it should print.
If this doesnt work then goto the hp software and purge.
Try unplugging the power cord from the electrical source, IF it has a power button, hold that down for 30 secs, plug back in, turn on. Also check for any small particals that may be stuck inside the printer
Turn the power off. Open the door. There should be a thin clear plastic strip with black tick marks on it that runs across in front of the metal bar that the print carriage rides on. Make sure that it is still there and hasn't been pulled off it's moorings on either end. This is how the printer keeps track of where the carriage is at any given time.
Hood a finger over the edge of the print carriage and gently pull it out of its home position. You may need to slightly lift the front edge of the carriage and move it near the center of its range of motion.
Try taking out the cartridges and blot the bottom of the cartridge with paper towel wetted with warm water.Repeat several times.While the cartdigdes are out, use the eraser end of a pencil and gently clean the contacts in the carriage and then clean the contacts of the ink cartridges.
you can order all components of an HP product from HP's website or through phone.This is the best way to solve your problem.
Your question is not complete...though I would suggest you to visit HP's support web page ad all information is available on error codes. This could do more than my advise.