Bin 1 full message will not clear when paper is removed

Hi,

Jam in output bin - duplex area
Error message
Jam in output bin
alternates with
Open door and clear jam
Description
Paper jam in duplex reversing area
Action

1. Clear the jam.
2. Press the (SELECT) button on the control panel.
3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.

Jam in output bin - fuser area
Error message
Jam in output bin
alternates with
Open door and clear jam
Description
A paper jam has occurred in the output bin near the fuser area.
Action

1. Clear the jam.
2. Press the (SELECT) button on the control panel.
3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.

Goodluck..

Probably just a bad sensor or dirty sensor causing the issue.

Stacker or stacker/stapler output bins

For the 3,000-sheet stacker or 3,000-sheet stacker/stapler, the output bins are the upper bin (face-up) and the lower bin (face-down).

The upper bin (face-up) is the top bin on the stacker or stacker/stapler. This bin holds up to 100 sheets of paper in face-up order as they exit the printer. A sensor causes the product to stop when the bin is full. Product operation continues when you empty or reduce the amount of paper in the bin.

Lower bin (face-down) is the lower bin on the stacker or stacker/stapler. This bin holds up to 500 sheets of paper and can stack or staple jobs. This bin is the default output bin.

Does not sound like a paper jam problem but a sensor problem sensor acurator is broken or out of place or the sensor is bad worse case the control that the sensors reports to is bad. Check you Output Bin Sensor acurator.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Hello,

This error is cause by either having your output paper bin full of paper or the flag sensor out of alignment where the paper comes out of the top. Look at the top f the printer where the paper comes out and you should see a black plastic sensor flag, it should move freely. If it is stuck remove the top cover above it and try to free it so it can move. Below is a picture of the printer with the output sensor flag circled.

As the output bin accumulates
paper, the output bin delivery flap
rises until a flag blocks the
photosensor (PS911). When the
photosensor is blocked, this
message appears.
Rotate the output bin
delivery flap up and down.
The flap must move freely. If
the top cover has been
replaced, make sure that it
has been installed correctly.

Hi, Remove all the papers from out put bin & check if not solved remove both side and top covers absorve right side of the out put bin flag sensor clean it with high pressure air or clean with dry cloth gently. Best of luck...Vinay

There is output sensor where the papers come out, make sure its lowered down, be VERY CAREFUL not to break it.

That means that the output tray is filled to capacity, or one of the students broke the "bin full flag" at the top of the printer.

The machine has a switch or sensor that detects the paper bin is full. It is ether dirty or broken.