Question about Brother HL-2040 Laser Printer

4 Answers

Printer drum light on

Drum light is on it still prints but have light ink smudge marks on paper

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Have you already replaced the drum? If you have not replaced the drum that may be why you are getting smudges. If you have already replaced the drum, here is the reset procedure. The Drum LED blinks if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one. The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. To reset the drum follow the instructions below: Open the front cover of the printer. Press and hold down Go button for about 4 seconds until al the LEDs light up. Once all 4 LEDs are lit, release the Go button. Close the front cover. CautionReset the drum counter only when you replaced the drum unit with a new one.Related Models HL-2030, HL-2030R, HL-2040, HL-2040R, HL-2070N, HL-2070NR http://www.tonerovernight.com

Posted on Mar 31, 2007

  • glrymaher Dec 15, 2010

    Thanks so much for such easy to follow advice.

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Thanks for your advice - I can't believe I wasn't able to find this advice on the Brother website!!

Posted on Oct 24, 2007

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I have the same problem at the moment i have been holding down the go button to reset the printer it seems to work for a dozen or so prints , However Iam after a more permanent solution my self

Posted on Aug 27, 2007

Totally worked you guys are amazing

Posted on May 02, 2007

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check the photoconductor or drum unit for printer. i think the drum unit could be damaged thats why the marks are appearing on the page.

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It sounds like your drum unit needs to be replaced. Do the smudges look characteristically like a finger print? Technicians have a rule of thumb. Replace your drum, developer compound and general service the machine as often as you service your car. Assuming you do service your car as often as I do, it should be after every 25,000 copies. If the machine has never been serviced then its time you did.

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This is the test to determine toner/drum or fuser issue.
Print a test page
When you hear the paper feed into the machine open the top to stop the machine
Remove the toner/drum cart.
You should be able to see the page with printing on it. (This is before the page hits the fuser)
If you can see the smudge or marks on the page the problem is most likely the cartridge but NOT the fuser.
If the page is clean the problem is most likely the fuser.

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check this link,
either fuser or print drum. to verify , start print job, open door before finnished and see if marks appear before or after fuser. Before paper gets to fuser toner ink will smudge.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl70340#RepImgDef


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Blue color smears on every page


If you're still getting smudges, there must still be a label or part of a label either on one of the image drums or the transfer belt, i've found in the past it somethings gets stuck inside the unit on the cleaning blade. What i suggest is you run a print and open the front door at the paper travels along the transfer belt, look at all the image drums and see if you can see the smudge on one of them, if so the problem is caused by that cartridge if not it's in the transfer belt somewhere. You may need to try stopping the printer a few times and if the problem is in one of the cartridges, you will mst likely have to replace it, as with the transfer belt if you think that's causing the problem it's easier to remove it and rotate the belt manually.

Please note the image drums and the transfer belt are all light sensative

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Hi. There are several reasons for this.
The most common one is not replacing the ink roller on time. If the old roller had felt falling off of it, then it will block up the drum.
The second is re-inking the roller. If you do this, you end up with a sticky mess and a lot of smudging.
Other than that, pieces of paper stuck in the paper path are common.
You should inspect the drum again. This is the little group of rubber numbers that spin around and hit the paper while printing. You will usually find sticky muck on the numbers, and you may have to clean them several times. You need to turn the drum as you clean it. Try to use the gears at the side if they are visible. A dry Q-tip is best, as alcohol may damage the thin rubber. Try cleaning the drum again, and look for any improvement. If itgets better on some numbers, then you are probably on the right track. Also, if you could send me a picture of the bad print, that may help also.

Good luck.

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1 Answer

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You could print a few more out and see if it goes away.

Check the drum and see if there are any black marks on it. If there is, it could be a scratched drum or the cleaning blade isn't working in it anymore.

Is this a new toner cartridge?

Be careful when you look at the drum at it to keep the light out of it as much as possible.

Where did it jam at?

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fuser is usually replaced as a assembly, it's the hot bit a back.

Can only be two things the drum or the fuser as our headstrong friend has correctly explained.

More than likely it is the drum they last about 4 toners i think.

Learn the art of getting a page to stop halfway threw printing, you want to stop the page after the drum has put a image on the paper but before paper has gone threw the fuser (hotbit).

Once you have mastered the position correctly by stopping the printing by opening the door and removing drum/toner cartridge, to reveal the paper that is printed but can be rubbed off, we will know if marks are coming from the drum (you will see them) or from the fuser, if print is fine

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1 Answer

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Can only be two things the drum or the fuser. More than likely drum they last about 4 toners i think.

Learn the art of getting a page to stop halfway threw printing, you want to stop the page after the drum has put a image on the paper but before paper has gone threw the fuser (hotbit).

Once you have mastered the position correctly by stopping the printing by opening the door and removing drum/toner cartridge, to reveal the paper that is printed but can be rubbed off, we will know if marks are coming from the drum (you will see them) or from the fuser, if print is fine.

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What model - Epson under heading. Brother as you speak, you speak of ink but also of a drum, machines that use a drum dont use ink. they use toner, so I guess you have a Brother MFC ???? ie 8820. Did you buy gen Brother Drum and Toner?

Is the insides of printer clean or full of powder?

Is there any image?

Stop a print halfway in machine and see if mark only occurs after paper has traveled threw the fuser (the hot bit at rear)

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