I'm having the same problem. When I push teh reset button with the play button, nothing happens. The battery said it was 2/3rds full the last time I saw it on.I'm having the same problem. When I push teh reset button with the play button, nothing happens. The battery said it was 2/3rds full the last time I saw it on.
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On the buttom of your dell dj thers a little hole just put a paper clip in it than push and hold the play buttom untel the reboot screen comes up then push reboot and that should work.
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Depending on how long you've had the player, the batteries may need replacing.
I have seen a problem where the computer would not recognize the player and would not charge it, however.
First, I recommend trying to charge it directly from the computer USB port (not the hub) if possible. If that doesn't help, try reinstalling the software for the player to see if the computer will then recognize it and allow charging.
If neither of these fix the problem, it's probably time to replace the batteries.
Some personal players charged via usb connection take a certain charge and some are even set to not recognize or to prompt you when you use an alternative source that does not fit the specific charge. You should buy the proper cable or an aftermarket one that specifies compatibility with your specific player. This is only a troubleshooting method as the player may have something wrong with it and may need to be fixed. Please repost when you try a compatible cable and the community can help you further.
Sorry to say it but it sounds like it is dead. You could try to leave it alone for at least a day to potentially kill off the battery in case of a firmware crash, then try charging again, or press and hold the power switch for 15-35 seconds. Other than that, I have had similar issues with rather cheaply built mp3 players, which are fragile to drops, faulty firmware, and of course, water.
Yeap i had the same problem that you do. Try to turn on your device and
plug it in to the USB. Leave it for 5 minutes then unplug the device
from the USB. It should work. ayt, peace!
I'm having the same problem. When I push teh reset button with the play button, nothing happens. The battery said it was 2/3rds full the last time I saw it on.
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