Question about Creative Labs ZEN SLEEK MP3 Player

It died When I went to turn on my Sleek Photo the other day the blue light came on around the power button and then nothing else happened. I tried resetting it and nothing happend even. Still the blank screen and the blue light on. It wouldn't even let me turn it off; finally I managed to get it off by turning the lock on then pressing the power button. When I plug it into my computer it doesn't reconize it at all either. I tried charging the battery and the screen didn't even pop up when it was on the charger, just the blue light and that stayed on when I unplugged it. Someone suggested to me that it is probably the battery but would a battery just die all of the sudden like that? I don't want to order a new battery if that isn't the problem. Thanks in advance for any help!

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The same thing happened to me and i had no idea what to do. I tried e-mailing the creative headquarters but they wouldnt give me any advice. Finally i realized that there is a reset button on the botom of the player that i never noticed before. If you hold in the play/pause button, hit the reset button, and then release then play/pause button it should take you to a screen where it gives you options on what to do with your player. What i did was reboot it and nothing happened. Whatever you do, DO NOT hit format, or else you will lose all of your picture and music files. I got really frustrated with this problem so glad i could help out.

Posted on Apr 16, 2007

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http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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