Creative Labs ZEN SLEEK MP3 Player Logo

Question about Creative Labs ZEN SLEEK MP3 Player

1 Answer

It died When I went to turn on my Sleek Photo the other day the blue light came on around the power button and then nothing else happened. I tried resetting it and nothing happend even. Still the blank screen and the blue light on. It wouldn't even let me turn it off; finally I managed to get it off by turning the lock on then pressing the power button. When I plug it into my computer it doesn't reconize it at all either. I tried charging the battery and the screen didn't even pop up when it was on the charger, just the blue light and that stayed on when I unplugged it. Someone suggested to me that it is probably the battery but would a battery just die all of the sudden like that? I don't want to order a new battery if that isn't the problem. Thanks in advance for any help!

Posted by Rain Globule on

Ad

1 Answer

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The same thing happened to me and i had no idea what to do. I tried e-mailing the creative headquarters but they wouldnt give me any advice. Finally i realized that there is a reset button on the botom of the player that i never noticed before. If you hold in the play/pause button, hit the reset button, and then release then play/pause button it should take you to a screen where it gives you options on what to do with your player. What i did was reboot it and nothing happened. Whatever you do, DO NOT hit format, or else you will lose all of your picture and music files. I got really frustrated with this problem so glad i could help out.

Posted on Apr 16, 2007

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

I have 1998 Chevy Silverado with over 200,000 miles. One morning I started it up just fine, backed out of the drive way, and it just died. I turned the ignition to off, and turned it back on and parked it....

Check your battery terminals. They may be corroded or just loose. If you get it running again have the battery and charger tested at an Advance or Autozone.

Hope this helps.
Rich
1helpful
1answer

Won't turn on

I had a similar problem with my Creative Zen V+ (8Mb) when the battery went. What worked for me might work for you:

- Plug it in and leave it on charge for a couple of days.
- Reset
- Power on.

The key thing seemed to be to get power in before trying to get it up and running.


I have used this tactic the other way around when it froze - leave it to power down for a couple of days, then recharge, then reset and power up.

So far, the Zen V+ has proved extremely resilient!
0helpful
1answer

Panasonic PT-53TWD63, TV will not turn on, Red power light blinks

It is most deffinately a convergence chip issue. The die for no reason. They can be bought online for around $10 dollars and anyone with experience with soldering can replace them pretty easily. I have done it.
0helpful
1answer

Just the screen lightened

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.
0helpful
3answers

My creative zen sleek photo

ITS DONE TRY THE RESET BUTTON ON BOTTEM HOLD FOR 10 TO 20 SECS OR REISTALL THE SOFTWARE GOOD LUCK BUT DONT KEEP YOUR HOPES UP IT SOUNDS LIKE IT FRIED
1helpful
2answers

Creative lab zen sleek photo

Try rebooting the player. This is how u do that. Press and hold the play/pause button. then use a paper clip and push it into the little hole on the bottom of the player next to the charging port. pull the paper clip out and the diagnostic screen should appear on the screen of the player. release the play/pause button. scroll down to reboot and touch the touch pad to reboot. hope that helps.
0helpful
1answer

Black Screen

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859
0helpful
1answer

Will not turn on

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
0helpful
2answers

My Zen Sleek Photo is a victim of a soda spill

Impurities in the soda (sugars, salt, etc...) can mess up both the electronics and the controls in an electronic device.  Getting the impurities out of the unit is the problem.  One solution I have used successfully with my cellphone (contaminated by sweat):

Remove the battery if possible (definitely turn the unit off!).  Soak the unit in CLEAN (no soap or other additives), warm (not hot) water, swishing it around gently from time to time, for a couple of hours.  If the water turns at all cloudy, replace it with clean water.  Then let the unit dry completely before turning it back on.  This may take several days, putting the unit in front of a dry air source such as a fan, shaking the unit gently from time to time (to move any water pockets around so they dry faster).

It worked on my phone, but my phone has no disk drive.  If it's not working anyway, this may be worth a try.  Good luck!

0helpful
1answer

My mp3 player wont work

ok! easy solution for you^^ 1) Make sure your Zen is powered OFF. if the blue light is on and won't turn off, here's what you do: set the hold button at the top of the player to the ORANGE position, then hold your power button for 3 seconds. the keypad will flash and your player will power down. 2) push in the reset button with a pin or other fine implement. the reset button is located on the bottom of the unit, right next to the connector. your player should power up as normal now. charge it fully! your computer should be able to read it during it's charge as long as you leave it powered on^^ I hope this helps you^^
Not finding what you are looking for?

Open Questions:

See all Creative Labs ZEN SLEEK MP3 Player Questions

88 views

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Ekse

Level 3 Expert

13435 Answers

Brad Brown

Level 3 Expert

19008 Answers

Muzahura Frank

Level 3 Expert

2071 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...