Not satisfied with the volume output, gives a jarring noise at high volume, should I get them serviced? please advice.
If the speakers are making a crackling noise at high volume yes, you need to take them in for service. The main problem that I have found to cause this issue is faulty instillation from the factory or using the system at a high volume with music. If it were me, I would send them in to Bose. They are a great company and will work with you to fix the issue.
SOURCE: Bose Sounddock - Speakers have a loud hiss at low song volume
Here is how I fixed the hissing noise in my Soundock;
--Pull the bottom plate off (It is attached by 4 screws)
--There is a green motherboard with 2 ribbonwires. .
--One of the ribbonwires (the one the mounts the ribbon vertically) had loosened up.
--Use a tweezers to pop it back into place and that noise will disappear.
This is a design flaw, as the action of inserting/removing your ipod, coupled with the action of setting your sound dock down will work this ribbon loose.
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