I think you have a problem with the arm that is attached from the drum to the drive gear of the drum.It happen sometimes that that arm or the mechanism that retreat and locked to the drum when you open and close the door is faulty.The arm hep to unlock the drum when you open the door to remove the drum unit.Now if you insert the drum unit that machanism do not lock the drum in possition that cause the drum not to rotate and cause the PAPER JAMS.
You have to open the left panel of the fax and inspect the mechanism.
I think you have a problem with the arm that is attached from the drum to the drive gear of the drum.It happen sometimes that that arm or the mechanism that retreat and locked to the drum when you open and close the door is faulty.The arm hep to unlock the drum when you open the door to remove the drum unit.Now if you insert the drum unit that machanism do not lock the drum in possition that cause the drum not to rotate and cause the PAPER JAMS.
You have to open the left panel of the fax and inspect the mechanism.
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