Visioneer OneTouch 9220 Flatbed Scanner Logo

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Judy Davis Posted on Mar 30, 2007

Visioneer scanner 9220

My scanner just quit working. There isn't even a green/orange power light. I have rehooked all the connections and still no power light. Does this mean that my scanner has gone bae or does it mean my power cord has gone bad, or is it something else?

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  • Posted on Sep 23, 2009
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If there isn't any light..........it means that the power adapter has bit the dust or the lite has burned out. Does the scanner light come on? There is probably a second hand shop somewhere around that has a used replacement real cheap.... 12 volt DC, 1.25 amp w/ the center being +. Or you can take it to a shop and have them check it out to see if it is putting out voltage... it will read 50% more than 12 vdc if it is still good.

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Lost the software for visioneer onetouch 9220 usb scanner

You can go to visioneer's website and find that driver here: http://support.visioneer.com/products/9220/downloads.asp

For future references, simply take the manufacturer, the model and type download driver at the end of it, and place in Google Search. Then, MAKE SURE the link you follow starts with the manufacturer's website. Best of luck! Hope this helps...
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The power adapter is bad. What are the power requirements for this unit i.e visioneer 9220 USB scanner

Hello! You can actually get this directly from Visioneer for $19.99.
http://www.visioneer.com/products/parts.asp?PN=9220
Otherwise the power specs in the manual are here.
Power supply Input voltage/frequency 100 Vac, 50/60 Hz (Japan) 120 Vac, 60 Hz (North America) 230 Vac, 50 Hz (Europe) Output voltage/watt 12 V DC, 15 watt maximum
http://support.visioneer.com/downloads/Manuals/9220/9220_Install.OT3.EN.pdf
If this helps, please give a positive rating. Good luck to you!
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I am unable to scan in Onetouch 9220 after I unlock the button.

Look for the fiber strip along the bottom of the scanner inside the glass. Clean it and the mirror-like thing on the carriage above it. These things work together to encode and decode. Dirt drives them nuts.
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Error E42

Scanner light should come on at power up. Found ribbon cable connecting scanner unit to base had come unplugged from socket on circuit board. The ribbon cable is one of three found near back hinge of scanner and is hidden underneath the other two. It should drape over the edge of circuit board and then plug into small recepticle on inner side of board. I plugged it in and printer works again. Hope this helps.
Or try:----------------
TRY THIS STEPS... Reset Counter Service mode operation procedures -
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection
IF THIS STEPS DOESN'T WORK, YOU NEED TO BRING THE UNIT TO YOUR NEAREST SERVICE CENTER...
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Dirty USB port. Try another Port. One of the 4 contacts is not making connection.
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Unlock when the scanner is unlocked

I had that problem. Based on some info about the Lexmark X85 printer, I began looking for the fiber optic strip. It lies at the bottom and stretches about halfway. It's about two inches wide and hard to see because it is virtually part of the case. I cleaned it several times. Getting the case off was a pain. That didn't quite work but then, just about the time I had given up, I took the scanner off my recycle pile and gave it one more shot. This time, I cleaned the fiber optic strip and then took the carriage apart and found the glass mirror-like thing that glides along the strip. Cleaning that did the trick. It is working again.
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The scanner bulb is getting to hot. Check power adapter voltage output or replace if is getting to hot
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time for a new scanner. these are cheap units and sounds like your lamp is going.
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