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The first step would be to make sure you have the correct drivers installed. Assuming you have all the original parts and operating system (Windows XP), here is a link to the video driver: http://esupport.sony.com/US/perl/swu-download.pl?mdl=PCVW510G&upd_id=1162&os_id=7
Hi torr3s_t, Here is a web site where you can download your computers manual: http://esupport.sony.com/US/perl/model-documents.pl?mdl=PCVW510Ga . I would copy and paste the web site. Here is Sony's support Number for computers: 239-768-7545 Monday- Saturday 11:00 AM-8:00 PM ET Hope this helps, GaWebSpinner
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