Samsung Multijet FX4200 Fax/Copy/Telephone

Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.

• All faxes sent in color use ECM.
• All faxes sent at the highest transmission speed use ECM.
• The ECM setting affects only sent faxes, not received faxes.

Enabling or disabling Error correction mode (ECM)

1. On the product control panel, press the Menu button ( ).
2. Use the arrow buttons ( ) to select Basic Fax , and then press the OK button ( ).
3. Use the arrow buttons ( ) to select ECM Mode , and then press the OK button ( ).
4. Use the arrow buttons ( ) to select On or Off , and then press the OK button ( ) to confirm the setting.
5. Press the Back button ( ) twice to return to the main screen.

Hi Error 344,

Is telling you the remote end has hung up the call which means it may not be a fax number (you called a voice line number for example, you can confirm if it as fax by just calling the number on your phone if you hear the whistles of a fax then that's not the cause).

I'm not familiar with the HP model but if it is "Super Group 3" (you can tell this if the transmission speed is capable of above 14.4kbps) and you're trying to call an older fax the remote machine may not be able to recognise the "Calling tone" your machine is sending and so it hangs up. You can try to remedy this by temporarily disabling Error Correction Mode (ECM) in your machines fax set up menu this will disable the Super Group 3 capabilities of the fax and maximum transmission speed will be reduced to the older Group 3 machine. HP website recommends the following:
Error Code: 344, 345, 346, 347, 348, 349 ECM, 350 ECM, 351 ECM, 352 ECM, 353 ECM, 354, 355 Definitions

• The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
• The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
• The remote user pressed the Stop key while the reception was in progress.
• Under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.

Solutions

• Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
• Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
• Try sending at a lower transmission speed.

Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition
There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.
Solution
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

error 350 means a disconnection, from your machine to that of the remote fax machine. Disconnection can either come from a power shortage, defective or not so good telephone lines, a call-waiting mode on the telephone, a defective fax machine or manual interruption.

However under rare conditions incompatibility between the two machines may cause the remote machine to simply get this code.
Try these steps...

1. Press setup, and then go to TOOLS.
2. Press okay on TOOLS, then look for RUN FAX TEST. Then press okay.
3. It will print a fax test page. Check if everything passed.
4. If it passed everything, try to press setup again, and then go to ADVANCE FAX SETUP.
5. Scroll, down and look for ECM (Error correction mode), then press okay
6. Under ECM you will have to options "ON or OFF" try to choose OFF then press OKAY.
7. Now, try sending a fax.

Also you can try to reset the printer.
1. Take out the cartridges from the unit .
2. Make sure the unit is connected to the wall jack directly without any surge protector.
3. Unplug the power cord from the back of the unit ( without turning off the unit ) .
4. Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5. Do not release the keys after a few seconds you will find the hp logo or bars moving across the screen .wait while the unit turns off.
6. After one minute turn on the printer . It will go into alignment phase > let it finish .
7. After its done > try to make a copy .
Note - you can also try the OK and CANCEL key combination in place of # and 6

The result NG 00FF means that the machine has tried to send a fax and gone through it's 3 redials and ended up failing to transmit. You do not say if you can receive faxes?

1. Make sure the telephone line you are connected to will make an outgoing and an incoming call. try this with a good working telephone.
2. Make sure you are using the genuine canon telephone line lead.
3. Make sure the line lead is plugged into the LINE socket and NOT the TEL socket.
4. Press the HOOK button on the fax and you should hear the dial tone through the speaker.

If all the above works and is correct then the machiine has a problem but i doubt it as you are getting 00FF and if the machine was at fault you would get a different error.
I reckon the above should cure your problem.

Good luck.

ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

Canon FAXPHONE L120 Laser Printer Please follow the instruction as given below may this will help u any
Error Codes
An error code is a four-digit code displayed on the LCD or in the bottom row of a TX Result Report or an RX Result Report when an error occurs.




See the table below for individual error codes.
Error Code Description Action 0001 The sender may not be using a G3 fax machine. Make sure the sender's machine is compatible with your machine 0070 Reception was manually canceled on the machine. Ask the sender to resend the document if necessary. 0071 The machine's memory is full. Print, send, or delete any documents stored in memory. 0080 The recipient's machine did not respond within 35 seconds. Resend the document. Ask the other party to check their machine. If you are making an overseas call, add a pause to the number. 008D The recipient's machine has run out of paper. Ask the recipient to make sure that paper is loaded in their machine. 00A0 Transmission was manually canceled on the machine. Resend the document if necessary. 00A1 There is a document jam. Clear the document jam. 00FF All redialing attempts have failed. Check if the recipient's number is correct or the telephone cable is properly connected, and try again.

ECM (Error Correction Mode) is a feature common in most fax machines today. It helps to minimize errors while transmitting faxes over noisy phone lines.

1) Be sure you have the latest version of the drivers installed
2) Turn the fax off, then unplug for 10 minutes, turn on and try again. This should clear up anything in the printer/fax memory
3) Check if your phone line is unsually noisy when you tried to send the fax(es) that gave you the error message. If this is the case, a sucessful fax transmission will be almost impossible. You may have a faulty phone line or an improper installation. Either of these two should be fixed by your phone company. Also, most phoen companies can test your phone line (for fre) remotely to check for abnormally high noise levels.

Please, report back if you need further assistance.

My ID: alexocuello_

The other fax machine is not G3, which is the latest configuration. Maybe a very old fax machine.

I try sending a fax then the paper goes through it makes a loud beep and the message says theres been an error try again this happens all the time no matter who I fax. then it prints out error confirmation stating Mode G3 send error

Hi,

I have mentioned the Description for the error codes.388 and 421 error codes means the same and suggestion to resolve the problem.

282 - Retry the transmission.

388 - Reattempt the fax reception at a different time when telephone line conditions have improved.

421 - Reattempt the fax reception at a different time when telephone line conditions have improved.

233 - A communication failure has occurred between the two machines (OR) The user at the remote machine might have pressed the Stop button. (OR) Sometime Call waiting service might cause this error code.

• Turn OFF the Error Correction mode(ECM).Steps to do. Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to Error Correction mode(ECM) and highlight -> press ok/Enter->Select turn OFF-> press ok/Enter.At Last Press Cancel to quit the menu.
• Decrease the Fax speed.Steps to do.Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to" Fax speed"-> press ok/Enter-> Choose "Medium speed or slow speed ->press ok/Enter. At Last Press Cancel to quit the menu.

Thank You