Brand new TV. Picture freezes, TV shuts off by itself and cannot turn it back on; no sound; when pictures freezes can't turn tv off or use remote to change channels; unplugging doesn't solve problem; light of tv blinks and background blue for a minute then tv turns off. Help!
My shop had this problem yesterday. We had to change the DMD to correct it. One of the data lines was being drawn down intermitently. This doesn't eliminate the digital PCB, but, we have seen the DMD do this more than a digital. You should have an authorized shop do the repair. Contact Samsung at 1-800-SAMSUNG or contact by email: http://samsung.com/ContactUs/ContactUs.htm Hope this helps.
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