Question about Samsung TS-H492A/RSWN CD-RW/DVD-ROM (Combo) Burner

1 Answer

Combo drive CD not reading, but DVD ok

My drive reads DVDs with no problem, but CDs (data & audio) are not recognized. The drive makes a faint noise several times after a CD is entered then nothing happens. If I click on the CD icon in Windows, a message is displayed saying "please insert disk."

Posted by Shakur Ali on

  • 1 more comment 
  • Shakur Ali Mar 31, 2007

    I guess my drive faulty. Removing the drive and having Windows reinstall it didn't fix the problem.

  • deepak007 Oct 08, 2008

    i have window xp profetional.

    i have no problem with reading dvd.BUT READING CD IS ALWAYS A BIG PROBLEM FROM THE BEGINING FOR ME.I HAVE REINSTALLED THE
    IDE/ATP...AND  CD/DVD DRIVE...FROM DEVICE MANAGER.


        PLZ PLZ HELP ME. HOPING QUICK REPLY....!

  • bigpolk May 11, 2010

    where can i purchase a new or used same model ? Can the laser onthe cd be replaced alone without replacing the dvd whichis working good?

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  • 2,961 Answers

It may have dual laser and one that reads cd's is faulty, but try uninstalling the dvd drive first then re installing it to see if it cures it, if not the drive will need replacing. Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers

Posted on Mar 30, 2007

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CDs and DVDs need different kinds of laser light to be read, and a combo drive like yours is essentially two drives in one. Sometimes a problem develops in the pickup and it can read one kind of disc and not the other. My experience is that it's usually the DVD function that fails more often. The data on a DVD is much more densely packed and harder to read.

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The drive name itself is the clue to know whether it can burn dvds or not.

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I will asume you have a CDROM COMBO Drive, that *should* play CDRs and DVDs.

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if you have the ability, try changing the IDE Ribbon Cable that connects the CDROM to the Motherboard. if that doesnt work, try changing which plug in the IDE cable the CDROM plugs into. these plugs usually have a blue plug at one end (motherboard end), and there is two plugs at the other end, or master and slave. keep the jumper pin on the CDROM set to Cable Select, so you dont need to change it to slave, when its plugged into the slave port, or master pin if set to the master port.

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you might just be better off spending 20-50$ and buying a new CDROM Combo drive from your local computer hardware store.

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