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Question about Olympus m:robe MR-100 Digital Media Player

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Olympus m:robe mr-100 mp3 player

When I turned my mp3 player on a sign appeared. It's an exclimation mark with a caption saying: "FATAL SYSTEM ERROR SERVICE REQUIRED /004". Then I tried to turn it off again but it wouldn't swith off. The only way it eventually turned off was when the battery died. I then plugged it into the computer, because I thought the m:trip program might be able to do something, but again the same sign just appeared. I'm not to sure what I should do. Thanks for your help :) -Heidi

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Randy Morton

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Posted on Aug 27, 2008

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Anonymous

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4 small (tiny!) screws ... one either side at top and 2 at bottom, then pull the case away from the unit , catching the rubber bit that will fall out of the 'phone socket!. the 2 stickers are actually on the hard drive (bottom of unit) you just shove a flathead jewellers driver in the grid to the right and move the arm up and to the right. THIS SHOULDN'T REALLY WORK, BUT IT DOES!

Posted on Feb 17, 2008

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Anonymous

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How do you get the back off? I need to and was unable to. Thanks.

Posted on Dec 29, 2007

Anonymous

I had this problem, and it turned out that the arm for the hard drive was stuck (a solution i found online) of course, this may not be the problem for you. When you turn it on, put your ear to the unit to see if you can hear the arm moving around. If it is...then something else is your problem. HOwever, if you don't hear the arm moving, or you hear whining, like it's trying to move...you'll need to open the unit, peel the two stickers (one brand, one protector) off the battery and use a small screwdriver to push the arm back to the right where it rests. Obviously, if you still have warranty, this would be a stupid move.

Posted on Apr 23, 2007

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