Using the instructions below try Cleanup
first, if that doesn't work... (if you have a backup of all your music on your computer), try the format
This is from Creative's website:Zen V Plus and Zen V
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset
hole located below the power switch.
2. Press and hold the Play
button while powering on your player.
3. When the player displays the Creative logo, release the Play
It will display the following options:
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Erases your player's firmware.
select the Reload Firmware
option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboots the device.
Message Edited by Jason-CL on 09-11-2006 12:02 PM