Sony Cyber-Shot DSC-P72 Digital Camera Logo

Related Topics:

Gary Burton Posted on Mar 29, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Loss of imaging.

Item works in every way (including the screen when viewing the menu system) except that the screen is black (no view thru lens) and when a photo is taken a black image is produced. Software or hardware failure? Too good to throw away. Can a claim be lodged against Sony under the 6 year product liability laws?

  • Gary Burton Mar 29, 2007

    I had been trying to find all recalls but only the most recent was available. Sony website wasnt much help either.

  • Gary Burton Mar 29, 2007

    finally got the info from Sony and now I can get this fixed FOC. Its only been broke a year!

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Champion:

An expert who has answered 200 questions.

  • Expert 326 Answers
  • Posted on Mar 29, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Champion:

An expert who has answered 200 questions.

Joined: Dec 20, 2006
Answers
326
Questions
1
Helped
150208
Points
632

If you contact the Authorized Sony Service you can claim for free service. Please claim for Sony recall on CCD-s. Google Sony recall please. Good luck. Arpi

  • chuck2557 Apr 27, 2011

    i have a cybershot dsc w150, lens comes out, goes back in, then it says to shut off & restart but it all repeats, i held the lens in while turning it on but to no avail., seems the lens comes out, just cant shoot a pic or movie etc.. i tried most of the steps it says to possibly correct it but no good. is it possible to get a free service on this? or should i buy a new one, hate to throw it away, its only 2 1/2 yrs old....chuck

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer
0helpful
1answer

Camera screen is black no image appears to view to take a picture??

Time for a new camera perhaps ? Sreen is faulty, most likely and fixing may be too expensive.
0helpful
1answer

Lens cap is off battery is fully charged it will

possible ccd issue.screen indicators for sure is ok, and viewfinder would show same black screen.this model is included in a recall by sony because of a defect in the ccd imaging sensor years back.but sad to say the program (and even the extension for it) is no longer available for all affected camcorder models. now it only includes the dsct1 and dscf717 dig cams.i.m sorry this unit would need replacement of the ccd imaging sensor.hope this info helps.thanks.
3helpful
2answers

The Monitor screen doesn't work when I want to take a photo, I can only see picture through eye piece.

If your screen works in playback mode, the screen and flexible circuit boards are intact. To shoot an image using the LCD screen you must first activate the "live view" function in the setup menu, and then press the live view (Lv) button to view your image on the LCD.
3helpful
1answer

The view screen is black and you can't see what you're taking the pic. Battery is ok

If camera shows Menu item or any on-screen display in LCD but no live view to take picture then it can be either aperture problem or defective ccd imager.
And if you do not see any display icon in LCD then of course LCD section is bad or LCD back light is Off for some reason. Try to see faint image in LCD if it is totally blank by pointing good amount of light with flash light or some thing.

0helpful
1answer

Black view finder

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free worldwide, and may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a
6helpful
1answer

No view on screen of what is showing in front of lens. Menu and playback shows but nothing when i turn to camera mode or video mode.help!

CCD Failure !

Lucky u can get it repaired Free just call Sony in ur region see link

http://esupport.sony.com/US/perl/news-item.pl?mdl=DSCT1&news_id=161
1helpful
1answer

Cannot preview shots in lcd with new Canon Rebel xs 1000d

There are two modes to the XS's Live View system, selectable via Custom Function 7. Live View is disabled by default, by the way, so you'll need to find this menu item in Settings Menu 2 to turn it on. The two options are called Quick and Live modes. Quick mode works as most Live View modes do, dropping the mirror when you press the AE-Lock button (marked with an asterisk) to use the conventional phase-detect autofocus system. This temporarily blacks out the Live View image, which makes it impossible to know that you're still framing the subject and holding your AF point in the proper place.
That's why they added the second mode, which they call Live, but is better described as contrast-detect autofocus. This works just like a digicam, reading the image from the imaging sensor while adjusting the lens for the setting that produces the most contrast in the image. A small square appears in the center of the image area, and you can move it around with the cross keys. Just like Quick mode, unfortunately, you have to press the AE-Lock button first until you hear the focus confirmation beep, then press the shutter button to fire. It's a little slower at times than phase-detect mode, but it gets the job done. Live mode is really better for tripod work, where you can place the AF area right where you want it and confirm focus onscreen.
Both modes offer the ability to zoom in on your live view, excellent for confirming focus before capture. Using the Magnify button just right of the AE-Lock button, you can zoom in 5x or 10x, then press the AE-Lock button to focus if you like; but of course you can't confirm framing in that mode.
0helpful
1answer

Lens & screen show black instead of item to be shot.

You need to go into the menu function to turn the screen on (this feature saves the batterys)
Dec 08, 2008 • Cameras
0helpful
1answer

Image not visible on monitor screen

My viewing screen is black. I had successfully taken a picture, viewed it, and turned the camera off. When I turned it back on about 30 seconds later, the viewing sceen was black. I can 'take' a picure, but it comes out black. Help!
Not finding what you are looking for?

89 views

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...