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Re: printer not configurating with computer
Two problem that occur. You plugged in the new printer before installing the software. If you have XP it will go and install it with it's drivers. Your printer wants it's own drivers.
A second problem I've seen is having too many devices plugged into USB ports. If the software was installed properly, remove non-needed USB devices and re-boot the computer. If the printer works, look into purchasing a "POWERED" USB hub. They cost between $5-$25
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It's possible that the problem is with the USB port on the printer. If you have a router, you can try to connect your printer using an ethernet cable so you won't have to configure your printer using a USB cable.
Once you have connected the printer using an ethernet cable, proceed with the installation in your computer and choose ethernet as the connection type. It should automatically find the printer on your network.
You are using Acer Aspire One Notebook. Notebooks generally doesn't have serial port (Printer port) as used by old printers. However Acer Aspire one notebook have USB port on which you can connect your USB printer. Serial ports are old and not support by new computers or notebooks.
There is three things that you will need:
Proper port set up on laptop device manager (Check settings) LPT1 is for a parallel port - Need USB
Correct Driver for the Citizen 6000 Pro Laser (Windows should auto install)
Hub that will communicate via USB to the IEEE 1284 Printer via cable.
I hate to suggest, but you may have to call Microsoft Citizen Tech Support for suggestions on the Hub that will communicate via USB properly. Check your manual for setup options.
This printer has three standard ports: bi-directional parallel, USB, and ethernet (RJ-45). Most likely your previous computer had a parallel port. The simplest solution is to get a USB cable (Male type A to Male type B - 6' or less in length is recommended.) Install the software on the computer then connect the cable to the port on the back of the printer and to the computer (the square end goes to the printer and the rectangle fits the computer). The USB port is in the same area on the left side of the back of the
printer as the parallel port.
Alternatively you could get a network switch and connect the printer as a networked printer. The ethernet port is near the middle of the back of the printer.
Go to Printers . Put curser over the Printer icon . Press Right button on mouse . Go to bottom of meue PROPERTIES> when open at top menue selct ports. Configure port. other approach deleat printer and reinstall new printer. during set up will ask what port. USB sometimes uses virtual printing Ports. Another aproach is if USB ..Just pull cable from computer and stick in some other USB port forcing computer to reload driver to that port.
How the printer is connected to PC Via USB or using Network Cable. If it is connected Netwrok cable than printer configuration page and on netwrok configuration there will be IP Address if this is valid IP Address than reinstall drivers and upgrade the Firmware of the printer.
If Printer is connected USB than try different USB Cable and try different USB Port on the computer
If USB port on the computer is working fine and check in Device Manager if the printer has detected as unknown device or not detected at all.
If detected as unknown device than reinstall printer driver if not detected at all than USB Port on the printer is faulty you need to set up hardware repair of the printer.
Yes. It should work fine, but there are a few IFs:
IF the printer is still good...you said it's an older printer. Also, does the printer have a USB port, or is it so old, it only has a parallel port? Some newer computers do not have serial or parallel ports.
IF you don't have a parallel port on the PC, and you have no USB port on the printer, you can purchase a parallel to USB adapter.
You also may have to go the manufacturer's web site to download the drivers for the printer.
IF there are no printer drivers for your newer Operating System, you are up the proverbial ******* creek. I have a hunch you are concerned about how to hook it up because of the above mentioned parallel - USB port issue. The adapter will fix that.
The Zebra Stripe S500 has a RS-232 SERIAL interface using a DB-25 connector . You'll need a USB to SERIAL converter, not parallel. Be sure that the baud rate and data/stop bits are set the same on the printer and interface converter. Generally speaking, use the fastest setting possible (19200 baud) unless you encounter problems.