SanDisk Sansa e250 MP3 Player Logo
musa diara Posted on Mar 29, 2007
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Sansa e250 froze

I tried to delete my bad tracks using the computer but it wont even let me see my music's so i can delete them off..and is there anyway i can do that threw the mp3 it self

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on May 26, 2008
ThaMp3Doctor
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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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Related Questions:

1helpful
1answer

I have a sansa e250 and i have 400 and something songs they all used to play. now only a few of them play what happened

Freezing up while playing songs Check and see if there is a boot file in any of the folders on the player use the Explorer to check Check both MTP and MSC modes and unhook your player
Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete(Some ripped CD folders).. Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works
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After deleted all the songs from my sansa e260 it's just froze

hook it back up to you computer the select start,mycomputer,e250, right click on icon and format device

i had the same problem with my sansa
1helpful
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Sansa e250: PC doesn't see MUSIC folder

hi!we have read your problem..since you said there are possibilities for viruses in your device you may format it completely first.secondly upgrade your device using the software provided in the cd which came up with your device.next use an original antivirus software , clean up your PC, and try again..hope your problem will be tackled.have a nice day.
0helpful
1answer

Cannot get music on or off of MP3 player.

The 260 you can remove the screws on back cover and remove the battery and replace to reset, not sure on the 250, you might also want to go their website and download the latest firmware updates.
0helpful
1answer

Deleting songs.

Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
connection.
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
e200\...\MUSIC
folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).

If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.

-Tha Mp3 Doctor
0helpful
1answer

BAD TRACK FOR EVERY SONG

The database has been corrupted, click HERE for how to properly format and reload firmware if need be...
0helpful
1answer

Deleting unresponsive files

try to get your computer to give it a drive letter go to my computer find the device right click then format. ti shoud format
at the same format by defult.
0helpful
1answer

How can i delete music file from my sansa e250

try formatting the player by selecting format from the properties menu when you right click it in my computer.
0helpful
1answer

Bad track error. songs arent deleting after reformatting and resetting multiple amounts of times.

There are 2 ways to format an mp3 player - if you were formatting the mp3 player from "My Computer," then try reformatting from Windows Media Player instead - I have a "tips and tricks" entry on How to Format an Mp3 Player for details

If that doesn't work, then double-click on My Computer, double-click on the Sansa player, and go to the various folders that it lists - music, voice, etc. Delete the songs ONLY - do not delete the dat, bat, ini, inf, or other system files
0helpful
1answer

Whas the best way to delete songs off the Sansa 250e? ie. "bad tracks"

The songs are in the wrong format or have expired licenses

There are 2 ways to format an mp3 player - if you were formatting the mp3 player from "My Computer," then try reformatting from Windows Media Player instead - I have a "tips and tricks" entry on How to Format an Mp3 Player for details

If that doesn't work, then double-click on My Computer, double-click on the Sansa player, and go to the various folders that it lists - music, voice, etc. Delete the songs ONLY - do not delete the dat, bat, ini, inf, or other system files
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